Business Studies

Controlling

Easy

The process of controlling involves which of the following steps?

(A) Setting performance standards

(B) Measurement of actual performance

(C) Comparison of actual performance with standards

(D) Analysis of deviations and taking corrective action.

Choose the correct answer from the options given below:

(A), (B) and (D) only

(A), (B) and (C) only

(A), (B), (C) and (D)

(B), (C) and (D) only

✅ Correct Option: 3

Option 1 -> Excludes comparison of actual performance with standards, which is a crucial step in the controlling process to identify deviations.

Option 2 -> Excludes analysis of deviations and corrective action, which is essential to complete the controlling cycle and ensure improvements.

Option 3 -> Includes all four fundamental steps: setting standards, measuring performance, comparing results, and taking corrective action - representing the complete controlling process.

Option 4 -> Excludes setting performance standards, which is the foundational first step without which there's no benchmark for control.

Hence, Option 3: (A), (B), (C) and (D) -> The controlling process is a comprehensive four-step cycle that requires: (1) establishing performance standards as benchmarks, (2) measuring actual performance, (3) comparing actual results against standards to identify deviations, and (4) analyzing these deviations and implementing corrective actions. All four steps are interdependent and essential for effective managerial control -> correct

2025: 13 May Shift 1

Controlling is important for the following reasons

(A) Judging Accuracy of Standards

(B) Ensuring creativity in the organisation

(D) Making Efficient Use of Resources

Choose the correct answer from the options given below:

2026: 6 June Shift 1

Identify the incorrect statement with respect to relationship between Planning and Controlling:

2026: 24 May Shift 1

"An efficient control system keeps a careful check on the changes taking place in the organization and in the environment and helps to review and revise the standards in light of such changes." Identify the point of importance of controlling highlighted in this statement

2025: 27 May Shift 2

"Aditi also implemented a weekly review system where the team could assess their performance against the standards". Which step of management function is highlighted in these lines?

2025: 15 May Shift 2

Arrange the steps in Controlling Process in correct sequence:

(A) Analysing Deviations

(B) Measurement of Actual Performance

(D) Comparing actual performance with Standards

Choose the correct answer from the options given below:

2026: 23 May Shift 2

Identify the correct sequence of Controlling Process

A. Performance should be measured in an objective and reliable manner

B. Standards are the criteria against which actual performance would be measured

C. Critical point control and management by exception can be used by a manager in this step

D. Immediate managerial attention is required when the deviations go beyond the acceptable range

Choose the correct answer from the options given below:

Solution

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