CUET Business Studies: Business StudiesConsumer Protection. Free, no login required.

The consumer needs to be protected because:

Which of the folowing is not included in 'Ways and means of Consumer Protection'?

When the Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, it can issue an order to seller/manufacturer:

(A) To remove the defect in goods or deficiency in service.

(B) To replace the defective product with a new one, free from any defect.

(C) To pay punitive damages in appropriate circumstances.

(D) To refund the price paid for the product, or the charges paid for the service.

Choose the correct answer from the options given below:

Which of the following is not a point of the role of consumer organisations and NGOs?

Ms Rekha availed beauty services from a reputed beauty parlor in the city. After one day, she started getting rashes on her skin. On scrutiny, it was discovered that expired products were used in her package of beauty services. Out of the under-mentioned remedies, identify which can not be ordered by District Commission:

The following combination constitutes the consumer responsibilities

A. Assert yourself to ensure that you get a fair deal.

B. Be honest in your dealings.

C. Buy only standardized goods as they provide quality assurance.

D. Respect the environment. Avoid waste, littering and contributing to pollution.

Choose the correct answer from the options given below:

Identify, the relief available to a consumer: 'Where District or State or National Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, issues an order':

Subhash filed a case with National Commission, and he is not satisfied by the order of National Commission. He can appeal against such order to:

The complaint before the appropriate consumer forum can't be filed by:

"Jago Grahak Jago" is a multimedia awareness campaign undertaken by:

If the redressal agencies are satisfied about defect in goods or deficiency in services or any unfair trade practice or claim for compensation for product liability action, it can not issue an order:

Which of the following is not a Right of a Consumer?

Identify the correct importance of Consumer protection from consumers' point of view

A. Moral Justification

B. Government Intervention

C. Unorganised Consumers

D. Social Responsibility

Choose the correct answer from the options given below:

According to the importance of consumer protection from consumers' point of view, what is "Widespread Exploitation of Consumers"?

Identify the consumer right from this statement.

"The consumer has a right to acquire knowledge and to be a well informed consumer throughout life"

Match the LIST-I with LIST-II

Choose the correct answer from the options given below:

Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. Which among the following is not a function of NGOs?

Identify, "Replacement of product, removal of defect, compensation paid to consumer" are associated with which right of Consumer Protection Act 2019?

The reasons for protecting consumers from the point of view of business are:

A. Business uses society's resources

B. Moral justification

C. Government intervention

D. Social responsibility

Choose the correct answer from the options given below:

"The consumer has the freedom to access a variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these". The right of a consumer being explained in the statement is:

The mark which the consumers should check while purchasing a tetra pack of pure desi ghee is:

"Form consumer societies which would play an active part in educating consumers and safeguarding their interests" is a :

Points of importance of consumer protection from a business point of view include:

(A) Consumer justification

(B) Government intervention

(C) Social responsibility

(D) Business uses society's resources

Choose the correct answer from the options given below:

Match List-I with List-II

Choose the correct answer from the options given below:

A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services. Which of the following is true about consumer responsibilities.

(A) Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely.

(B) File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed. Do not fail to take an action even when the amount involved is small.

(C) Respect the environment. Avoid waste, littering and contributing to pollution.

(D) Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interest.

Choose the correct answer from the options given below:

FSSAI (Food Safety and Standards authority of India) has made a proposal for hotels and other food outlets to declare the kind of oil/fat used in cooking each of the food items on their menus. The Consumer Right being reinforced by this proposal is ________.

Mrs. Mathur sent her servant to the Chemist for purchasing medicine which she found was expired. On approaching the chemist, he accepted that medicine has expired.

Which right has been exercised by Mrs. Mathur?