CUET Business Studies 2025 Slot 9 Past Year Paper with Solutions

Q1:

Business Studies

>

Marketing

Easy

The process of producing goods as per predetermined specifications is known as:

Labelling

Grading

Standardisation

Inspection

Correct Answer

Option 3

Correct Answer

Explanation

Q2:

Business Studies

>

Controlling

Easy

Which of the following is not the importance of controlling?

It helps in making efficient use of resources.

It helps in expansion and growth.

It ensures discipline.

It facilitates coordination in action.

Correct Answer

Option 2

Correct Answer

Explanation

Q3:

Business Studies

>

Directing

Medium

Systematically arrange (bottom to top) these organizational examples according to Maslow's need hierarchy theory:

(A) Pension plan

(B) Basic salary

(C) Job title

(D) Cordial relationships with colleagues

Choose the correct answer from the options given below:

(A), (B), (C), (D)

(B), (A), (D), (C)

(B), (C), (A), (D)

(B), (D), (A), (C)

Correct Answer

Option 2

Correct Answer

Explanation

Q4:

Business Studies

>

Business Environment

Easy

Match List-I with List-II

List-I	List-II
Dimensions of business environment	Examples
(A) Social environment	(I) Smoking bans in restaurants, shopping malls and public parks can have a significant impact on business.
(B) Political environment	(II) Higher cost of production will tend to force prices to go up.
(C) Economic environment	(III) The nature of the relationship of India with its neighboring countries.
(D) Legal environment	(IV) A common trend is the increasing movement of young workers to cities away from rural areas.

Choose the correct answer from the options given below:

(A) (II), (B) - (IV), (C) - (III), (D) - (I)

(A) - (III), (B) - (IV), (C) - (II), (D) - (I)

(A) (IV), (B) (III), (C) (II), (D) - (I)

(A) (IV), (B) - (II), (C) - (III), (D) - (I)

Correct Answer

Option 3

Correct Answer

Explanation

Q5:

Business Studies

>

Principles of Management

Medium

Which of the following are not the correct differences between Fayol's principle of management and Taylor's principle of scientific management?

(A) Fayol's principles are applicable in specialized situations, but Taylor's principles are universally applicable.

(B) Fayol's perspective is top level management, but Taylor's perspective is the shop floor level of a factory.

(C) Fayol's principles increase the productivity of the organisation, but Taylor's principles improve the overall administration of the organisation.

(D) Fayol was a practitioner whereas Taylor was a scientist.

Choose the correct answer from the options given below:

(A) and (D) only

(A) and (B) only

(A), (B) and (C) only

(A) and (C) only

Correct Answer

Option 4

Correct Answer

Explanation

Q6:

Business Studies

>

Staffing

Easy

Arrange the process of recruitment in a correct sequence:

(A) Assessment of their validity

(B) Identification of the different sources of labour

(C) Inviting applications from the prospective candidates for the vacancies

(D) Choosing the most suitable source or sources

Choose the correct answer from the options given below:

(B), (A), (D), (C)

(B), (D), (A), (C)

(A), (B), (C), (D)

(C), (B), (D), (A)

Correct Answer

Option 1

Correct Answer

Explanation

Q7:

Business Studies

>

Staffing

Medium

Arrange the following steps of the staffing process in a correct sequence:

(A) Performance Appraisal

(B) Training and Development

(C) Placement and Orientation

(D) Recruitment and Selection

Choose the correct answer from the options given below:

(A), (D), (B), (C)

(C), (A), (D), (B)

(B), (A), (D), (C)

(D), (C), (B), (A)

Correct Answer

Option 4

Correct Answer

Explanation

Q8:

Business Studies

>

Directing

Easy

Which function of management involves communicating effectively as well as supervising employees at work?

Controlling

Organising

Directing

Staffing

Correct Answer

Option 3

Correct Answer

Explanation

Q9:

Business Studies

>

Business Environment

Medium

Match List-I with List-II

List-I Features of business environment	List-II Applications
(A) Dynamic nature	(I) Difficult to know the relative impact of the social environment on changes in demand for a product.
(B) Inter-relatedness	(II) Entry of new competitors in the market.
(C) Complexity	(III) New health products have changed people's lifestyles.
(D) Relativity	(IV) Demand for sarees may be fairly high in India, whereas it may be almost non-existent in France.

Choose the correct answer from the options given below:

(A) - (IV), (B) - (III), (C) - (II), (D) - (I)

(A) - (II), (B) - (III), (C) - (I), (D) - (IV)

(A) - (I), (B) - (II), (C) - (IV), (D) - (III)

(A) - (III), (B) - (IV), (C) - (I), (D) - (II)

Correct Answer

Option 2

Correct Answer

Explanation

Q10:

Business Studies

>

Nature & Significance

Easy

"All departments and individuals are interdependent and they have to depend on each other for information to perform their activities". Identify the importance of coordination stated in the above lines?

Specialisation

Growth in size

Responsibility of manager

Functional differentiation

Correct Answer

Option 4

Correct Answer

Explanation

Q11:

Business Studies

>

Business Finance

Easy

The objective of financial management is to maximize the current price of equity shares of the company. This concept is:

Profit Maximization

Wealth Maximization

Dividend Maximisation

Sales Maximisation

Correct Answer

Option 2

Correct Answer

Explanation

Q12:

Business Studies

>

Nature & Significance

Easy

Prithvi, who is the chief executive officer of Tech Enterprise, is responsible for the welfare and survival of the organization. Identify the level of management Prithvi belongs to?

Top management

Middle management

Supervisory management

Shopfloor level management

Correct Answer

Option 1

Correct Answer

Explanation

Q13:

Business Studies

>

Business Finance

Easy

Making an investment in long term asset is related to:

Working capital decision

Liquidity decision

Capital budgeting decision

Capital structure decision

Correct Answer

Option 3

Correct Answer

Explanation

Q14:

Business Studies

>

Controlling

Easy

Arrange the following steps of controlling process in a correct sequence:

(A) Comparison of actual performance with standards

(B) Setting standards

(C) Analysis of deviations and taking corrective action

(D) Measuring actual performance

Choose the correct answer from the options given below:

(B), (D), (C), (A)

(B), (D), (A), (C)

(B), (A), (D), (C)

(A), (D), (B), (C)

Correct Answer

Option 2

Correct Answer

Explanation

Q15:

Business Studies

>

Marketing

Medium

Which of the following statement is not correct for branding?

Branding is creating a corporate brand identity for consumers.

Branding adds to the cost.

It act as a source of product differentiation.

It does not give an exclusive right for its usage after registration.

Correct Answer

Option 4

Correct Answer

Explanation

Q16:

Business Studies

>

Staffing

Easy

"The process of increasing the knowledge and skills of an employee for doing a particular job" is known as:

Development

Leadership

Motivation

Training

Correct Answer

Option 4

Correct Answer

Explanation

Q17:

Business Studies

>

Organising

Medium

Which of the following is the correct distinction between delegation and decentralization?

(A) Delegation is a result of the policy decision of top management, whereas decentralization is a process.

(B) Delegation is a process, whereas decentralization results from the policy decisions of top management.

(C) Delegation is an optional decision and decentralization is compulsory.

(D) In delegation, there is more control by the superior, whereas in decentralization, there is less control over executives.

Choose the correct answer from the options given below:

(A), (B) and (D) only

(B) and (D) only

(A) and (C) only

(C) and (D) only

Correct Answer

Option 2

Correct Answer

Explanation

Q18:

Business Studies

>

Staffing

Easy

Which of the following is not a demerit of external source of recruitment?

Provides fresh talent

Dissatisfaction among existing employees

Lengthy process

Costly process

Correct Answer

Option 1

Correct Answer

Explanation

Q19:

Business Studies

>

Directing

Easy

Which of the following is not a non-financial incentive?

Job enrichment

Employee Empowerment

Stock Option

Job security

Correct Answer

Option 3

Correct Answer

Explanation

Q20:

Business Studies

>

Directing

Easy

"Recognition of achievement" is an organisational example related to which need of Maslow's Need Hierarchy Theory?

Self actualisation needs

Esteem needs

Affiliation needs

Safety needs

Correct Answer

Option 2

Correct Answer

Explanation

Q21:

Business Studies

>

Nature & Significance

Easy

"To become a chartered accountant in India, a candidate has to clear a specified examination".

This is an example of which characteristic of Management as a profession?

Professional association

Restricted entry

Ethical code of conduct

Service motive

Correct Answer

Option 2

Correct Answer

Explanation

Q22:

Business Studies

>

Business Finance

Easy

Which of the following capital is required for funding the day-to-day operations of the business?

Debt capital

Fixed capital

Working capital

Retained earnings

Correct Answer

Option 3

Correct Answer

Explanation

Q23:

Business Studies

>

Marketing

Easy

Which of the following statement is not correct for Public Relations?

Public relations manage the relationship between an organization and its public on regular basis.

It helps customers with identifying their needs and wants and satisfying them in best manner.

They involve a variety of programmers to promote the company's image.

It helps to ensure that negative publicity does not take place at all.

Correct Answer

Option 2

Correct Answer

Explanation

Q24:

Business Studies

>

Organising

Medium

Identify the correct sequence of the organizing process.

(A) Assignment of duties

(B) Identification and division of work

(C) Establishing authority and reporting relationship

(D) Departmentalization

Choose the correct answer from the options given below:

(B), (A), (C), (D)

(B), (C), (A), (D)

(B), (A), (D), (C)

(B), (D), (A), (C)

Correct Answer

Option 4

Correct Answer

Explanation

Q25:

Business Studies

>

Controlling

Easy

Which of the following management function helps in keeping track of the progress of the activities?

Organising

Staffing

Controlling

Planning

Correct Answer

Option 3

Correct Answer

Explanation

Q26:

Business Studies

>

Directing

Easy

Which of the following statements are correct regarding importance of leadership?

(A) Leadership influences the behaviour of people.

(B) A leader persuades people not to accept changes.

(C) A good leader does not allow his followers to ventilate their feelings.

(D) Leaders provide training to their subordinates.

Choose the correct answer from the options given below:

(A), (B) and (D) only

(A) and (B) only

(A) and (D) only

(B), (C) and (D) only

Correct Answer

Option 3

Correct Answer

Explanation

Q27:

Business Studies

>

Nature & Significance

Easy

Which concept of management ensures that "every individual effort contributes to the organizational performance"?

Organising

Directing

Span of Management

Budgeting

Correct Answer

Option 2

Correct Answer

Explanation

Q28:

Business Studies

>

Organising

Easy

"The number of subordinates that can be effectively managed by a superior" is referred to as:

Functional structure

Divisional structure

Span of management

Formal organisation

Correct Answer

Option 3

Correct Answer

Explanation

Q29:

Business Studies

>

Principles of Management

Easy

"Management should not close its ears to any constructive suggestions made by the employees". Which principle of Scientific Management is referred here?

Science not Rule of Thumb

Harmony, Not Discord

Cooperation, Not Individualism

Development of Each and Every Person to His or Her Greatest Efficiency and Prosperity

Correct Answer

Option 3

Correct Answer

Explanation

Q30:

Business Studies

>

Planning

Easy

Which of the following is not a standing plan?

Policies

Procedures

Budgets

Methods

Correct Answer

Option 3

Correct Answer

Explanation

Q31:

Business Studies

>

Business Environment

Easy

Amita has a one-year-old son, and she is more conscious about her baby's health, so she avoids packaged food. Identify the feature of the business environment reflected here.

Dynamic nature

Relativity

specific and general forces

Inter-relatedness

Correct Answer

Option 4

Correct Answer

Explanation

Q32:

Business Studies

>

Consumer Protection

Easy

Analyse the statements given below and identify which of the following is not the role of Consumer Organisations and NGOs?

Taking an initiative in filing cases in consumer courts in interest of general public

Withdraw the hazardous goods from sale

Organising training programmes and seminars etc to educate the general public

Providing legal assistance to consumers

Correct Answer

Option 2

Correct Answer

Explanation

Q33:

Business Studies

>

Principles of Management

Medium

Match List-I with List-II

List-I	List-II
Foreman	Meaning
---	---
(A) Cost Clerk	(I) To ensure discipline.
(B) Instruction Card Clerk	(II) To specify the route of production.
(C) Route Clerk	(III) To prepare the cost sheet.
(D) Disciplinarian	(IV) To draft instructions for the workers.

Choose the correct answer from the options given below:

(A) - (III), (B) - (IV), (C) - (II), (D) - (I)

(A) - (IV), (B) - (III), (C) - (II), (D) - (I)

(A) - (I), (B) - (II), (C) - (IV), (D) - (III)

(A) - (III), (B) - (IV), (C) - (I), (D) - (II)

Correct Answer

Option 1

Correct Answer

Explanation

Q34:

Business Studies

>

Principles of Management

Easy

Which of the following Fayol's principle of management advocates that workers should be encouraged to develop and carry out their plans for improvements?

Esprit de corps

Initiative

Discipline

Scalar chain

Correct Answer

Option 2

Correct Answer

Explanation

Q35:

Business Studies

>

Marketing

Medium

Match List-I with List-II

List-I	List-II
Categories of products	Examples
(A) Industrial products	(I) Rare collection of artwork and antiques.
(B) Convenience products	(II) Raw materials, installations, equipment.
(C) Speciality products	(III) Jewelry, radio, furniture.
(D) Shopping products	(IV) Medicines, newspapers, toothpaste.

Choose the correct answer from the options given below:

(A) - (I), (B) - (II), (C) - (III), (D) - (IV)

(A) - (I), (B) - (IV), (C) - (II), (D) - (III)

(A) - (II), (B) - (IV), (C) - (I), (D) - (III)

(A) - (III), (B) - (IV), (C) - (I), (D) - (II)

Correct Answer

Option 3

Correct Answer

Explanation

Q36:

Business Studies

>

Entrepreneurship Development

Easy

Which of the following is not included in Entrepreneurial motivation?

Need for non-affiliation

Need for Power

Need for Achievement

Need for Autonomy

Correct Answer

Option 1

Correct Answer

Explanation

Q37:

Business Studies

>

Organising

Easy

Match List-I with List-II

List-I	List-II
Concept of delegation	Meaning
(A) Authority	(I) To oversee the work of others.
(B) Accountability	(II) Right to command.
(C) Delegation	(III) A process followed to share tasks.
(D) Supervision	(IV) Obligation to perform the responsibility.

Choose the correct answer from the options given below:

(A) - (I), (B) - (II), (C) - (III), (D) - (IV)

(A) - (I), (B) - (III), (C) - (II), (D) - (IV)

(A) - (II), (B) - (IV), (C) - (III), (D) - (I)

(A) - (I), (B) - (IV), (C) - (III), (D) - (II)

Correct Answer

Option 3

Correct Answer

Explanation

Q38:

Business Studies

>

Planning

Medium

Which of the following are the limitations of Planning?

(A) Planning leads to rigidity

(B) Planning reduces creativity

(C) Planning involves huge costs

(D) Planning does not work in a dynamic environment

Choose the correct answer from the options given below:

(A), (C) and (D) only

(A) and (C) only

(A), (B), (C) and (D)

(B) and (D) only

Correct Answer

Option 3

Correct Answer

Explanation

Q39:

Business Studies

>

Controlling

Medium

"Planning without controlling is meaningless and controlling without planning is blind". Which of the following statements advocate this statement:

(A) Planning and controlling are separable twins of management.

(B) Planning and controlling are inseparable twins of management.

(C) Planning is evaluative, whereas controlling is prescriptive.

(D) Planning based on mere assumptions makes controlling easier and more effective.

Choose the correct answer from the options given below:

(A), (B) and (D) only

(B) and (C) only

(A), (C) and (D) only

(B) only

Correct Answer

Option 4

Correct Answer

Explanation

Q40:

Business Studies

>

Entrepreneurship Development

Easy

Which of the following is not the basic feature of an entrepreneur?

Innovation

Business planning skill

Risk aversion

Leadership

Correct Answer

Option 3

Correct Answer

Explanation

Q41:

Business Studies

>

Marketing

Easy

Amit owns a bakery business in a bustling city in India. His bakery specializes in handcrafted cakes and cookies. As competition increases, Amit decides to create a marketing strategy using the 4Ps of Marketing Mix to boost sales by satisfying customers better than his competitors.

Amit ensures that his products are unique by offering organic and customized cakes. He also adds gluten-free and vegan options to cater to health-conscious customers, emphasizing quality and innovation.

To attract a wide customer base, he adopts a competitive pricing strategy. For premium, customized cakes, he charges higher prices, but his regular cookies are competitive and reasonably priced to appeal to budget-conscious buyers.

He has decided to open outlets in high-footfall areas like malls and introduce an online delivery system to reach customers at their convenience. Amit uses social media platforms like Instagram and Facebook to promote his bakery, sharing visually appealing posts of his cakes. He also offers discounts during festivals and runs a referral program to encourage word-of-mouth marketing.

By carefully managing these elements of the marketing mix, Amit successfully boosts his sales and builds a loyal customer base.

Which element of the marketing mix influences Amit's choice of high-footfall locations?

Product

Place

Price

Promotion

Correct Answer

Option 2

Correct Answer

Explanation

Q42:

Business Studies

>

Marketing

Easy

Amit owns a bakery business in a bustling city in India. His bakery specializes in handcrafted cakes and cookies. As competition increases, Amit decides to create a marketing strategy using the 4Ps of Marketing Mix to boost sales by satisfying customers better than his competitors.

Amit ensures that his products are unique by offering organic and customized cakes. He also adds gluten-free and vegan options to cater to health-conscious customers, emphasizing quality and innovation.

To attract a wide customer base, he adopts a competitive pricing strategy. For premium, customized cakes, he charges higher prices, but his regular cookies are competitive and reasonably priced to appeal to budget-conscious buyers.

He has decided to open outlets in high-footfall areas like malls and introduce an online delivery system to reach customers at their convenience. Amit uses social media platforms like Instagram and Facebook to promote his bakery, sharing visually appealing posts of his cakes. He also offers discounts during festivals and runs a referral program to encourage word-of-mouth marketing.

By carefully managing these elements of the marketing mix, Amit successfully boosts his sales and builds a loyal customer base.

What pricing strategy is Amit using for regular cookies?

Premium pricing

Penetration pricing

Competitive pricing

Skimming pricing

Correct Answer

Option 3

Correct Answer

Explanation

Q43:

Business Studies

>

Marketing

Easy

Case: Marketing Mix

Amit owns a bakery business in a bustling city in India. His bakery specializes in handcrafted cakes and cookies. As competition increases, Amit decides to create a marketing strategy using the 4Ps of Marketing Mix to boost sales by satisfying customers better than his competitors.

Amit ensures that his products are unique by offering organic and customized cakes. He also adds gluten-free and vegan options to cater to health-conscious customers, emphasizing quality and innovation.

To attract a wide customer base, he adopts a competitive pricing strategy. For premium, customized cakes, he charges higher prices, but his regular cookies are competitive and reasonably priced to appeal to budget-conscious buyers.

He has decided to open outlets in high-footfall areas like malls and introduce an online delivery system to reach customers at their convenience. Amit uses social media platforms like Instagram and Facebook to promote his bakery, sharing visually appealing posts of his cakes. He also offers discounts during festivals and runs a referral program to encourage word-of-mouth marketing.

By carefully managing these elements of the marketing mix, Amit successfully boosts his sales and builds a loyal customer base.

What is the overall goal of the marketing mix?

To lower operational costs

To maximize profits and satisfy customers

To reduce competition

To avoid promotional expenses

Correct Answer

Option 2

Correct Answer

Explanation

Q44:

Business Studies

>

Marketing

Easy

Amit owns a bakery business in a bustling city in India. His bakery specializes in handcrafted cakes and cookies. As competition increases, Amit decides to create a marketing strategy using the 4Ps of Marketing Mix to boost sales by satisfying customers better than his competitors.

Amit ensures that his products are unique by offering organic and customized cakes. He also adds gluten-free and vegan options to cater to health-conscious customers, emphasizing quality and innovation.

To attract a wide customer base, he adopts a competitive pricing strategy. For premium, customized cakes, he charges higher prices, but his regular cookies are competitive and reasonably priced to appeal to budget-conscious buyers.

He has decided to open outlets in high-footfall areas like malls and introduce an online delivery system to reach customers at their convenience. Amit uses social media platforms like Instagram and Facebook to promote his bakery, sharing visually appealing posts of his cakes. He also offers discounts during festivals and runs a referral program to encourage word-of-mouth marketing.

By carefully managing these elements of the marketing mix, Amit successfully boosts his sales and builds a loyal customer base.

What does Amit's promotion strategy include?

Discount offers and referral programs

Increasing product prices

Reducing product variety

Closing his outlets

Correct Answer

Option 1

Correct Answer

Explanation

Q45:

Business Studies

>

Marketing

Easy

Case: Marketing Mix

Amit owns a bakery business in a bustling city in India. His bakery specializes in handcrafted cakes and cookies. As competition increases, Amit decides to create a marketing strategy using the 4Ps of Marketing Mix to boost sales by satisfying customers better than his competitors.

Amit ensures that his products are unique by offering organic and customized cakes. He also adds gluten-free and vegan options to cater to health-conscious customers, emphasizing quality and innovation.

To attract a wide customer base, he adopts a competitive pricing strategy. For premium, customized cakes, he charges higher prices, but his regular cookies are competitive and reasonably priced to appeal to budget-conscious buyers.

He has decided to open outlets in high-footfall areas like malls and introduce an online delivery system to reach customers at their convenience. Amit uses social media platforms like Instagram and Facebook to promote his bakery, sharing visually appealing posts of his cakes. He also offers discounts during festivals and runs a referral program to encourage word-of-mouth marketing.

By carefully managing these elements of the marketing mix, Amit successfully boosts his sales and builds a loyal customer base.

Which of the following is NOT a part of the 4Ps of the marketing mix?

People

Product

Price

Place

Correct Answer

Option 1

Correct Answer

Explanation

Q46:

Business Studies

>

Consumer Protection

Easy

Consumer Rights and Responsibilties

Sushma sent her blanket to a laundry shop for dry cleaning. The blanket was purchased at a price of Rs. 5000. She had previously sent the blanket for dry cleaning with Sunflower Dry Cleaners and the blanket was cleaned well. However, she noticed that her blanket had white discoloration marks when she collected the blanket this time. On informing the dry cleaner, Sushma received a letter confirming that discoloration indeed appeared after the blanket was dry-cleaned. She contacted the dry cleaner multiple times and requested compensation for the discolored blanket but company denied any compensation. Upon consumer court's intervention, Sunflower Dry Cleaners agreed to compensate Rs. 3000 to Sushma for discolored the blanket.

Which of the following right was exercised by Sushma at the first instance?

Right to safety

Right to be heard

Right to seek redressal

Right to be informed

Correct Answer

Option 2

Correct Answer

Explanation

Q47:

Business Studies

>

Consumer Protection

Easy

Consumer Rights and Responsibilties

Sushma sent her blanket to a laundry shop for dry cleaning. The blanket was purchased at a price of Rs. 5000. She had previously sent the blanket for dry cleaning with Sunflower Dry Cleaners and the blanket was cleaned well. However, she noticed that her blanket had white discoloration marks when she collected the blanket this time. On informing the dry cleaner, Sushma received a letter confirming that discoloration indeed appeared after the blanket was dry-cleaned. She contacted the dry cleaner multiple times and requested compensation for the discolored blanket but company denied any compensation. Upon consumer court's intervention, Sunflower Dry Cleaners agreed to compensate Rs. 3000 to Sushma for discolored the blanket.

Which of the following is not a ways/means of consumer protection?

Self regulation by business

Business associations

Government

NGO Regulation

Correct Answer

Option 4

Correct Answer

Explanation

Q48:

Business Studies

>

Consumer Protection

Easy

Consumer Rights and Responsibilties

Sushma sent her blanket to a laundry shop for dry cleaning. The blanket was purchased at a price of Rs. 5000. She had previously sent the blanket for dry cleaning with Sunflower Dry Cleaners and the blanket was cleaned well. However, she noticed that her blanket had white discoloration marks when she collected the blanket this time. On informing the dry cleaner, Sushma received a letter confirming that discoloration indeed appeared after the blanket was dry-cleaned. She contacted the dry cleaner multiple times and requested compensation for the discolored blanket but company denied any compensation. Upon consumer court's intervention, Sunflower Dry Cleaners agreed to compensate Rs. 3000 to Sushma for discolored the blanket.

Which of the following right helped Sushma to get compensation?

Right to be informed

Right to consumer education

Right to seek redressal

Right to be heard

Correct Answer

Option 3

Correct Answer

Explanation

Q49:

Business Studies

>

Consumer Protection

Easy

Consumer Rights and Responsibilties

Sushma sent her blanket to a laundry shop for dry cleaning. The blanket was purchased at a price of Rs. 5000. She had previously sent the blanket for dry cleaning with Sunflower Dry Cleaners and the blanket was cleaned well. However, she noticed that her blanket had white discoloration marks when she collected the blanket this time. On informing the dry cleaner, Sushma received a letter confirming that discoloration indeed appeared after the blanket was dry-cleaned. She contacted the dry cleaner multiple times and requested compensation for the discolored blanket but company denied any compensation. Upon consumer court's intervention, Sunflower Dry Cleaners agreed to compensate Rs. 3000 to Sushma for discolored the blanket.

Under Consumer Protection Act 2019, which is the appropriate authority from where Sushma could seek redressal?

District Forum

State Commission

National Commission

Supreme Court

Correct Answer

Option 1

Correct Answer

Explanation

Q50:

Business Studies

>

Consumer Protection

Easy

Consumer Rights and Responsibilties

Sushma sent her blanket to a laundry shop for dry cleaning. The blanket was purchased at a price of Rs. 5000. She had previously sent the blanket for dry cleaning with Sunflower Dry Cleaners and the blanket was cleaned well. However, she noticed that her blanket had white discoloration marks when she collected the blanket this time. On informing the dry cleaner, Sushma received a letter confirming that discoloration indeed appeared after the blanket was dry-cleaned. She contacted the dry cleaner multiple times and requested compensation for the discolored blanket but company denied any compensation. Upon consumer court's intervention, Sunflower Dry Cleaners agreed to compensate Rs. 3000 to Sushma for discolored the blanket.

Which of the following responsibility has been fulfilled by Sushma in the aforesaid case?

File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased and services availed

Be honest in dealings

Be aware of the various goods and services available in the market

Buy only standardized goods

Correct Answer

Option 1

Correct Answer

Explanation

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CUET Business Studies 2025 22 May Shift 1 Past Year Question Paper

CUET Business Studies Past Year Questions (Topic-Wise)