CUET Business Studies: Business StudiesDirecting. Free, no login required.

Q1:

2026: 6 June Shift 1

Directing

Easy

Which of the following statements is correctly related to the relevance of Communication in an organisation?

Answer options
Option 4
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 1

Q2:

2026: 6 June Shift 1

Directing

Easy

"In many companies, programmes are in practice in the form of joint management committees, work committees, canteen committees etc."

Identify the non financial incentive which is reflected from the above statement:

Answer options
Option 1
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 2

Q3:

2026: 6 June Shift 1

Directing

Easy

A supervisor wants to send a disciplinary notice to a worker through email. Arrange the elements involved in this communication process in the correct sequence:

(A) Order from the supervisor

(B) Supervisor

(C) Worker

(D) Email

Choose the correct answer from the options given below:

Answer options
Option 3
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 3

Q4:

2026: 6 June Shift 1

Directing

Medium

Arrange the following examples from organisational context as per Maslow's Need Hierarchy Theory

(A) Job Title

(B) Achievement of Goals

(C) Pension Plan

(D) Basic Salary

Choose the correct answer from the options given below:

Answer options
Option 3
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 4

Q5:

2026: 6 June Shift 1

Directing

Easy

Which type of communication barrier does the below statement highlight :

"There has to be a match between what is said and what is expressed in body movements".

Answer options
Option 4
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 5

Q6:

2026: 6 June Shift 1

Directing

Medium

"Leadership is a set of interpersonal behaviours designed to influence employees to cooperate in the achievement of objectives." Who gave the above definition?

Answer options
Option 2
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 6

Q7:

2026: 6 June Shift 1

Directing

Easy

Intense Competition, Talent Crunch Push Companies to Hand Out 15-20% Pay Hikes

Indian employees have never had it so good. Intense competition and rising attrition levels are forcing companies to hand out 15-20% mid-term salary hikes. Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of 15-20% to top performers in recent months. This is over and above the 15-20% salary hikes handed out during annual appraisals last year. This comes at a time when India Inc. is desperately trying to hold back talent, especially in telecom, IT, BPO and retail. A massive recruitment spree in sunrise sectors like BPO, telecom and retail has led to a demand-supply mismatch and mid-term hikes going up to 40%. Average attrition rates in IT have moved up to 22% from 18% and those in BPOs to 50% from 46%. In the manufacturing sector, talent exodus is averaging 8-12%. Several corporates are even offering bonuses and increments on a quarterly basis to top teams. An HR head said, "Although it is a short-term reaction, we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is up to six months, which is critical time lost for a company. Also, replacement costs like hiring consultants would in any case add up to a huge expense and a lot of pressure on HR," said Dabur India HR chief. Company are identifying people who may be tempted to leave and are devising ways of retaining such talent – offering learning and development facilities for freshers, sending them abroad on one-year bonds (for six-months postings), etc

Which of the following sectors are considered as the sunrise sector in the above passage?

Answer options
Option 1
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 7

Q8:

2026: 6 June Shift 1

Directing

Easy

Intense Competition, Talent Crunch Push Companies to Hand Out 15-20% Pay Hikes

Indian employees have never had it so good. Intense competition and rising attrition levels are forcing companies to hand out 15-20% mid-term salary hikes. Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of 15-20% to top performers in recent months. This is over and above the 15-20% salary hikes handed out during annual appraisals last year. This comes at a time when India Inc. is desperately trying to hold back talent, especially in telecom, IT, BPO and retail. A massive recruitment spree in sunrise sectors like BPO, telecom and retail has led to a demand-supply mismatch and mid-term hikes going up to 40%. Average attrition rates in IT have moved up to 22% from 18% and those in BPOs to 50% from 46%. In the manufacturing sector, talent exodus is averaging 8-12%. Several corporates are even offering bonuses and increments on a quarterly basis to top teams. An HR head said, "Although it is a short-term reaction, we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is up to six months, which is critical time lost for a company. Also, replacement costs like hiring consultants would in any case add up to a huge expense and a lot of pressure on HR," said Dabur India HR chief. Company are identifying people who may be tempted to leave and are devising ways of retaining such talent – offering learning and development facilities for freshers, sending them abroad on one-year bonds (for six-months postings), etc

The hike comes at a time when India Inc. is desperately trying to

Answer options
Option 3
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 8

Q9:

2026: 6 June Shift 1

Directing

Easy

Intense Competition, Talent Crunch Push Companies to Hand Out 15-20% Pay Hikes

Indian employees have never had it so good. Intense competition and rising attrition levels are forcing companies to hand out 15-20% mid-term salary hikes. Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of 15-20% to top performers in recent months. This is over and above the 15-20% salary hikes handed out during annual appraisals last year. This comes at a time when India Inc. is desperately trying to hold back talent, especially in telecom, IT, BPO and retail. A massive recruitment spree in sunrise sectors like BPO, telecom and retail has led to a demand-supply mismatch and mid-term hikes going up to 40%. Average attrition rates in IT have moved up to 22% from 18% and those in BPOs to 50% from 46%. In the manufacturing sector, talent exodus is averaging 8-12%. Several corporates are even offering bonuses and increments on a quarterly basis to top teams. An HR head said, "Although it is a short-term reaction, we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is up to six months, which is critical time lost for a company. Also, replacement costs like hiring consultants would in any case add up to a huge expense and a lot of pressure on HR," said Dabur India HR chief. Company are identifying people who may be tempted to leave and are devising ways of retaining such talent – offering learning and development facilities for freshers, sending them abroad on one-year bonds (for six-months postings), etc

What is the average time taken for a new person to pick up the skills?

Answer options
Option 3
Correct Answer
Explanation for 2026: 6 June Shift 1 BST question 9

Q10:

2026: 6 June Shift 1

Directing

Easy

Intense Competition, Talent Crunch Push Companies to Hand Out 15-20% Pay Hikes

Indian employees have never had it so good. Intense competition and rising attrition levels are forcing companies to hand out 15-20% mid-term salary hikes. Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of 15-20% to top performers in recent months. This is over and above the 15-20% salary hikes handed out during annual appraisals last year. This comes at a time when India Inc. is desperately trying to hold back talent, especially in telecom, IT, BPO and retail. A massive recruitment spree in sunrise sectors like BPO, telecom and retail has led to a demand-supply mismatch and mid-term hikes going up to 40%. Average attrition rates in IT have moved up to 22% from 18% and those in BPOs to 50% from 46%. In the manufacturing sector, talent exodus is averaging 8-12%. Several corporates are even offering bonuses and increments on a quarterly basis to top teams. An HR head said, "Although it is a short-term reaction, we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is up to six months, which is critical time lost for a company. Also, replacement costs like hiring consultants would in any case add up to a huge expense and a lot of pressure on HR," said Dabur India HR chief. Company are identifying people who may be tempted to leave and are devising ways of retaining such talent – offering learning and development facilities for freshers, sending them abroad on one-year bonds (for six-months postings), etc

Which of the following ways is not one of the ways which has been identified by companies to retain talent?

Answer options

Q11:

2026: 6 June Shift 1

Directing

Easy

Intense Competition, Talent Crunch Push Companies to Hand Out 15-20% Pay Hikes

Indian employees have never had it so good. Intense competition and rising attrition levels are forcing companies to hand out 15-20% mid-term salary hikes. Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of 15-20% to top performers in recent months. This is over and above the 15-20% salary hikes handed out during annual appraisals last year. This comes at a time when India Inc. is desperately trying to hold back talent, especially in telecom, IT, BPO and retail. A massive recruitment spree in sunrise sectors like BPO, telecom and retail has led to a demand-supply mismatch and mid-term hikes going up to 40%. Average attrition rates in IT have moved up to 22% from 18% and those in BPOs to 50% from 46%. In the manufacturing sector, talent exodus is averaging 8-12%. Several corporates are even offering bonuses and increments on a quarterly basis to top teams. An HR head said, "Although it is a short-term reaction, we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is up to six months, which is critical time lost for a company. Also, replacement costs like hiring consultants would in any case add up to a huge expense and a lot of pressure on HR," said Dabur India HR chief. Company are identifying people who may be tempted to leave and are devising ways of retaining such talent – offering learning and development facilities for freshers, sending them abroad on one-year bonds (for six-months postings), etc

Reliance Industries, Marico and Dabur have offered mid-term increments and out-of-turn hikes of ____________ to top performers in recent months

Answer options

Q12:

2026: 31 May Shift 1

Directing

Easy

In an MBA training class, the lecturer was teaching the topic of motivation to the trainees. The sequence of steps in the process of motivation which he taught them would have been:

A. Unsatisfied need

B. Drives

C. Search behavior

D. Satisfied need

Choose the correct answer from the options given below:

Answer options

Q13:

2026: 31 May Shift 1

Directing

Medium

M/s Zeman Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirements of the workers. Workers are generally granted leave on festivals and special occasions. Recently, at the Puja festival, it received a big order. Workers were keen to take Puja holidays while management was pressing hard for overtime. This matter was placed before the Personnel Manager, who called the meeting of operative manager by circulating a circular among the operative managers. Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays. During the Board of Directors meeting, the Personnel Manager was asked to update the management to achieve higher output, meeting timely supplies without any confrontation with workers. The personnel manager replied, "I just used a carrot with a no-sticks approach".

"Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays" Identify the feature of leadership referred to here:

Answer options

Q14:

2026: 31 May Shift 1

Directing

Medium

M/s Zeman Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirements of the workers. Workers are generally granted leave on festivals and special occasions. Recently, at the Puja festival, it received a big order. Workers were keen to take Puja holidays while management was pressing hard for overtime. This matter was placed before the Personnel Manager, who called the meeting of operative manager by circulating a circular among the operative managers. Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays. During the Board of Directors meeting, the Personnel Manager was asked to update the management to achieve higher output, meeting timely supplies without any confrontation with workers. The personnel manager replied, "I just used a carrot with a no-sticks approach".

Which type of incentive is highlighted in the line, "incentive plan which states payment of double wages for working overtime and triple wages for working on holidays."?

Answer options

Q15:

2026: 31 May Shift 1

Directing

Medium

M/s Zeman Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirements of the workers. Workers are generally granted leave on festivals and special occasions. Recently, at the Puja festival, it received a big order. Workers were keen to take Puja holidays while management was pressing hard for overtime. This matter was placed before the Personnel Manager, who called the meeting of operative manager by circulating a circular among the operative managers. Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays. During the Board of Directors meeting, the Personnel Manager was asked to update the management to achieve higher output, meeting timely supplies without any confrontation with workers. The personnel manager replied, "I just used a carrot with a no-sticks approach".

Which element of directing is highlighted by the fact that the Personnel manager influenced the behaviour of subordinates?

Answer options

Q16:

2026: 31 May Shift 1

Directing

Easy

M/s Zeman Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirements of the workers. Workers are generally granted leave on festivals and special occasions. Recently, at the Puja festival, it received a big order. Workers were keen to take Puja holidays while management was pressing hard for overtime. This matter was placed before the Personnel Manager, who called the meeting of operative manager by circulating a circular among the operative managers. Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays. During the Board of Directors meeting, the Personnel Manager was asked to update the management to achieve higher output, meeting timely supplies without any confrontation with workers. The personnel manager replied, "I just used a carrot with a no-sticks approach".

Which element of directing is highlighted in the line, "this matter was placed before the Personnel Manager who called the meeting of operative managers by circulating a circular among the operative managers."?

Answer options

Q17:

2026: 31 May Shift 1

Directing

Medium

M/s Zeman Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirements of the workers. Workers are generally granted leave on festivals and special occasions. Recently, at the Puja festival, it received a big order. Workers were keen to take Puja holidays while management was pressing hard for overtime. This matter was placed before the Personnel Manager, who called the meeting of operative manager by circulating a circular among the operative managers. Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers, without any pressure, voluntarily took limited holidays and were able to increase their earnings by working overtime and on holidays. During the Board of Directors meeting, the Personnel Manager was asked to update the management to achieve higher output, meeting timely supplies without any confrontation with workers. The personnel manager replied, "I just used a carrot with a no-sticks approach".

Which element of directing is highlighted majorly in the line, "Operative managers were told to inform the workers about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays."?

Answer options

Q18:

2026: 29 May Shift 2

Directing

Medium

"If a manager wants to introduce new system of accounting, there may be initial resistance from accounting staff. But, if manager explains the purpose, provides training and motivates with additional rewards, the employees may accept change and cooperate with manager". The statement describes the characteristics of directing as:

A. Directing flows from top to bottom

B. Directing initiates action

C. Directing is a continuous process

D. Directing Facilitates coordination in action

Choose the correct answer from the options given below:

Answer options

Q19:

2026: 29 May Shift 2

Directing

Easy

Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker’s cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of “warrior entrepreneurs” — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is “very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of becoming the world’s most trusted mobility company. Their objective is to lead business to new levels of operational fitness, product and brand excellence and profitability”. Ford views grassroot leadership as the best vehicle for creating a successful business

The focus on operational fitness, product excellence, and profitability shows that Ford’s leadership changes aim to:

Answer options

Q20:

2026: 29 May Shift 2

Directing

Easy

Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker’s cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of “warrior entrepreneurs” — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is “very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of becoming the world’s most trusted mobility company. Their objective is to lead business to new levels of operational fitness, product and brand excellence and profitability”. Ford views grassroot leadership as the best vehicle for creating a successful business

When Ford’s CEO emphasizes “building towards their vision of becoming the world’s most trusted mobility company”, it demonstrates which leadership quality?

Answer options

Q21:

2026: 29 May Shift 2

Directing

Medium

Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker’s cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of “warrior entrepreneurs” — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is “very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of becoming the world’s most trusted mobility company. Their objective is to lead business to new levels of operational fitness, product and brand excellence and profitability”. Ford views grassroot leadership as the best vehicle for creating a successful business

Ford’s approach of nurturing capable managers but not enough “change agents” earlier suggests which aspect of leadership?

Answer options

Q22:

2026: 29 May Shift 2

Directing

Easy

Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker’s cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of “warrior entrepreneurs” — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is “very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of becoming the world’s most trusted mobility company. Their objective is to lead business to new levels of operational fitness, product and brand excellence and profitability”. Ford views grassroot leadership as the best vehicle for creating a successful business

The objective of Ford was:

Answer options

Q23:

2026: 29 May Shift 2

Directing

Easy

Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker’s cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of “warrior entrepreneurs” — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is “very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of becoming the world’s most trusted mobility company. Their objective is to lead business to new levels of operational fitness, product and brand excellence and profitability”. Ford views grassroot leadership as the best vehicle for creating a successful business

To improve the company’s operational fitness, and accelerate a strategic shift to capitalize on emerging opportunities, Ford has undertaken the steps to:

Answer options

Q24:

2026: 29 May Shift 1

Directing

Easy

Match List-I with List-II

List-IList-II
Organisational exampleNeeds
(A) Autonomy(I) Affiliation needs
(B) Acceptance(II) Esteem needs
(C) Pension Plan(III) Safety needs
(D) Sleep(IV) Basic physiological needs

Choose the correct answer from the options given below:

Answer options

Q25:

2026: 29 May Shift 1

Directing

Easy

Noise means some obstruction or hindrance to communication. Some examples of noise are:

(A) A good telephone connection.

(B) An attentive receiver.

(C) Ambiguous symbols

(D) Faulty decoding

Choose the correct answer from the options given below:

Answer options

Q26:

2026: 29 May Shift 1

Directing

Easy

Which among the following is not a non-financial incentive?

Answer options

Q27:

2026: 29 May Shift 1

Directing

Easy

Directing is a managerial process which takes place throughout the life of an organisation. Which statement highlights the characteristic of Directing?

Answer options

Q28:

2026: 29 May Shift 1

Directing

Easy

Raman is very hungry since he did not have breakfast in the morning. By 1.00 pm, he became restless and started walking on the road in search of a hotel for snacks or meals. After walking for 2 kms, he could find a hotel where roti and dal was available for ₹15. Since he had only ₹15 in his pocket, he paid ₹10 and had a satisfying meal. After taking a meal, he felt that he had regained energy. Arrange the following as per motivation process followed by Raman in the satisfaction of his needs.

(A) Unsatisfied need

(B) Search behavior

(C) Reduction of Tension

(D) Tension

Choose the correct answer from the options given below:

Answer options

Q29:

2026: 29 May Shift 1

Directing

Easy

Match List-I with List-II

List-IList-II
Principles of DirectingDescription of Principles
(A) Maximum individual contribution(I) Directing should convey clear instructions to create total understanding to subordinates.
(B) Harmony of objectives(II) Every individual in the organisation must be helped to contribute to his maximum potential for achievement of organisational objectives.
(C) Unity of Command(III) An employee may expect attractive salary and monetary benefits to fulfill his personal needs while the organisation may expect employees to improve productivity to achieve expected profits.
(D) Managerial communication(IV) A person in the organisation should receive instructions from one superior only.

Choose the correct answer from the options given below:

Answer options

Q30:

2026: 24 May Shift 1

Directing

Hard

"Managers are important, but leaders are vital for lasting organizational success". The statement on leadership has been given by:

Answer options