CUET Business Studies Business Studies > Directing PYQs

Arrange the following components of communication process in a logical sequence: A. Media B. Encoding C. Message D. Decoding Choose the correct answer from the options given below:

What is the correct sequence of Maslow's Need Hierarchy Theory starting from basic to highest level of needs? A. Affiliation/ Belongingness needs B. Self Actualization Needs C. Basic Physiological Needs D. Esteem Needs E. Safety/Security Needs Choose the correct answer from the options given below:

Match List-I with List-II | List-I | List-II | | --- | --- | | Elements of Communication | Nature | | --- | --- | | (A) Media | (I) The path through which the encoded message is transmitted to the receiver. | | (B) Decoding | (II) All those actions of the receiver indicating that he has received and understood the message from the sender. | | (C) Feedback | (III) The process of converting encoded symbols of the sender. | | (D) Noise | (IV) Hindrance to communication. | Choose the correct answer from the options given below:

Match List-I with List-II | List-I | List-II | | --- | --- | | Aspects | Type of needs | | (A) Stability of income | (I) Safety/Security Needs | | (B) Hunger & thirst | (II) Physiological Needs | | (C) Self-respect & autonomy | (III) Affiliation/Belonging Needs | | (D) Acceptance and friendship | (IV) Esteem Needs | Choose the correct answer from the options given below:

A good manager __________ through praise and criticism in such a way that it brings out the best in the employee.

Arrange the following needs in correct order as per Maslow's Need Hierarchy Theory. (A) Esteem needs (B) Affiliation needs (C) Safety needs (D) Physiological needs Choose the correct answer from the options given below:

Which principle of directing states that "mere giving of an order is not sufficient"?

Which of the following is NOT related to the process of directing people in the organization?

Identify the correct sequence of communication process. (A) Media (B) Sender (C) Message (D) Encoding Choose the correct answer from the options given below:

Which of the following does not relate with the guiding principles of directing process?

Which of the following does not relate to the features of leadership?

Arrange the following elements of the communication process in a logical sequence. (A) Receiver (B) Encoding (C) Media (D) Decoding Choose the correct answer from the options given below:

Which among the following is NOT a point of the importance of communication in management?

Which of the following are the guiding principles of directing? (A) Managerial communication (B) Unity of Command (C) Use of informal organisation (D) Follow through Choose the correct answer from the options given below:

Match List-I with List-II | List-I | List-II | | --- | --- | | Need | Example | | (A) Basic Physiological Needs | (I) Friends and neighbours | | (B) Belongingness Needs | (II) Shelter and meal | | (C) Self Actualisation Needs | (III) Earning Stability | | (D) Safety | (IV) Fulfillment of a long-cherished dream | Choose the correct answer from the options given below:

Arrange the following steps of the communication process in the correct sequence: (A) Receiver (B) Decoding (C) Encoding (D) Message Choose the correct answer from the options given below

Match List-I with List-II | List-I | List-II | | --- | --- | | Financial/Non-Financial Incentives | Examples | | (A) Job Enrichment | (I) Autonomy and powers to subordinates | | (B) Retirement benefits | (II) Gratuity | | (C) Employee Empowerment | (III) Preparing a greater variety of work content | | (D) Bonus | (IV) Additional incentives over and above the salary/wages. | Choose the correct answer from the options given below:

"Involving employees in decision making of the issues related to them". Identify the type of incentive discussed in the aforesaid statement?

The production foreman, a native of South India, got transferred to a city in North India. His words, tone and accent could not be understood by the shop floor workers. Identify the category of communication barrier discussed here?

Which of the following is not included in semantic barriers to communication? (A) Un-clarified assumptions (B) Distrust (C) Poor retention (D) Technical jargon Choose the correct answer from the options given below:

Q.4 ______ can be understood as the process of guiding the efforts of employees and other resources to accomplish the desired objectives by overseeing what is being done by subordinates.

Through ______ managers not only tell the people in the organisation as to what they should do, when they should do and how they should do but also see that their instructions are implemented in proper perspective.

______ means inspiring, stimulating or encouraging the subordinates with zeal to work by using monetary, non-monetary incentives.

Arrange the following elements of the communication process in a logical order. (A) Sender (B) Message (C) Channel (D) Receiver Choose the correct answer from the options given below:

Which of the following network allows a subordinate to communicate with his superior and his superior's superior?

Match List-I with List-II | List-I | List-II | | --- | --- | | Principles of Directing | Description | | (A) Harmony of objectives | (I) Influencing subordinates positively | | (B) Leadership | (II) Ensuring that subordinates understand the instructions of manager clearly. | | (C) Managerial communication | (III) Convincing the employee that employee rewards and work efficiency are complimentary to each other. | | (D) Follow through | (IV) Reviewing continuously. | Choose the correct answer from the options given below:

Which of the following is not a financial incentive?

Which of the following is not the principle of directing?

Which of the following are the elements of communication? (A) Media (B) Message (C) Interpreter (D) Receiver Choose the correct answer from the options given below:

Keeping the objective in view and being in action is related to which function of management?

Which function of Management involves communicating effectively as well as supervising employees at work?

Which among the following is NOT the principle of directing?

Arrange the steps of motivation process in the correct sequence. (A) Drives & Search Behavior (B) Satisfied Need & Reduction of Tension (C) Unsatisfied Need (D) Tension Choose the correct answer from the options given below:

Arrange the following needs as per the order laid down by the Maslow's Need Hierarchy Theory. (A) Safety Needs (B) Self Actualization Needs (C) Affiliation Needs (D) Esteem Needs Choose the correct answer from the options given below:

"The state of mind of both sender and the receiver of communication reflects in the effective communication". Which barrier of communication is indicated by this statement?

Match List-I with List-II | List-I<br>(Needs of Maslow's Theory) | List-II<br>(Organizational Example) | | --- | --- | | (A) Affiliation/Belongingness needs | (I) Pension plan | | (B) Self Actualization Needs | (II) Cordial relations with colleagues | | (C) Esteem Needs | (III) Achievement of goals | | (D) Safety/Security needs | (IV) Job title | Choose the correct answer from the options given below:

Arrange the following needs of Maslow's need hierarchy theory in reverse chronological order. (A) Security needs (B) Esteem needs (C) Self actualisation needs (D) Affiliation needs Choose the correct answer from the options given below:

Arrange the following stages of the communication process. (A) The message that is intended to be communicated is converted into words. (B) A person wants to send a message to his friend. (C) The words that are to be conveyed in the message are converted into symbols. (D) The message is sent as SMS Choose the correct answer from the options given below:

Which of the following is not an element of directing function of management?

Which of the following are the communication barriers? (A) Inverted u (B) Semantic (C) Psychological (D) Organisational Choose the correct answer from the options given below:

Which of the following statement does not represent a feature of leadership?

Which of the following are correct statements regarding leadership? (A) Influences behaviour of people (B) Helps in handling conflicts (C) Conforms that actual performance meets standards. (D) Helps in introduction of required changes Choose the correct answer from the options given below:

Which of the following is a semantic barrier in communication?

Match List-I with List-II | List-I | List-II | | --- | --- | | (A) Physiological needs | (I) Friendship | | (B) Safety and Security needs | (II) Status | | (C) Esteem needs | (III) Confirmed job | | (D) Social needs | (IV) Food | Choose the correct answer from the options given below:

"Every manager can direct his immediate subordinates and take instructions from his immediate boss". Identify the feature of directing highlighted in the aforesaid statement.

### Match List–I with List–II | List–I (Barriers) | List–II (Aspect of Barriers) | |------------------------------|--------------------------------------------------------------------------------------------| | (A) Semantic barriers | (I) Problems and obstructions in the process of encoding and decoding a message into words or impressions. | | (B) Organisational barriers | (II) The state of mind of both sender and receiver of communication. | | (C) Psychological barriers | (III) Rigid rules and cumbersome procedures. | | (D) Personal barriers | (IV) Unwillingness to communicate. | **Choose the correct answer from the options given below:**

Non-financial incentives include: (A) Job Security (B) Retirement Benefits (C) Co-partnership (D) Employee participation Choose the correct answer from the options given below:

Maslow's theory is based on the following assumptions: (A) People's behaviour is based on their needs. Satisfaction of such needs influences their behavior. (B) People's needs are in hierarchical order, starting from basic needs to other higher level needs. (C) A satisfied need can no longer motivate a person; only the next higher level need can motivate him. (D) A person moves to the next higher level of the hierarchy only when the lower need is satisfied. Choose the correct answer from the options given below:

The motivation process is based on human needs. A simple model of the motivation process involves the following sequence: (A) An unsatisfied need (B) Tension (C) Drives (D) Generate a search behaviour Choose the correct answer from the options given below:

Systematically arrange (bottom to top) these organizational examples according to Maslow's need hierarchy theory: (A) Pension plan (B) Basic salary (C) Job title (D) Cordial relationships with colleagues Choose the correct answer from the options given below:

Which function of management involves communicating effectively as well as supervising employees at work?

Which of the following is not a non-financial incentive?

"Recognition of achievement" is an organisational example related to which need of Maslow's Need Hierarchy Theory?

Which of the following statements are correct regarding importance of leadership? (A) Leadership influences the behaviour of people. (B) A leader persuades people not to accept changes. (C) A good leader does not allow his followers to ventilate their feelings. (D) Leaders provide training to their subordinates. Choose the correct answer from the options given below:

Interpreting the same written message in different ways is an example of: 1. Semantic barrier 2. Organisational barrier 3. Time barrier 4. Personal barrier

Identify the correct sequence of needs as per Maslow's need hierarchy theory (A) Esteem needs (B) Affiliation needs (C) Self-actualization needs (D) Security needs Choose the correct answer from the options given below:

Any informal communication about company and personal matters outside the official network is called:

Which of the following is not a barrier to communication?

Communication barriers include: (A) Status (B) Technical jargon (C) Faulty translation (D) Distrust Choose the correct answer from the options given below:

Which of the following is NOT a need under Maslow's Need Hierarchy Theory of Motivation?

Which of the following is not the principle of directing?

Choose the correct order of need hierarchy given by Maslow. (A) Self Actualization Needs (B) Affiliation/Belonging Needs (C) Safety Needs (D) Esteem Needs Choose the correct answer from the options given below:

### Match List–I with List–II | List–I | List–II | |----------------------------|--------------------------------------------------------------------------| | (A) Job Enrichment | (I) Giving more autonomy and powers to subordinates. | | (B) Job Security | (II) Involving employees in decision making of the issues related to them. | | (C) Employee Empowerment | (III) Concerned with certain stability about future income and work. | | (D) Employee Participation | (IV) Jobs include a greater variety of work, and require a higher level of knowledge and skill. | **Choose the correct answer from the options given below:**

Which is not a need identified by Abraham Maslow?

Choose the correct order of steps in the communication process. (A) Sender (B) Media (C) Message (D) Encoding Choose the correct answer from the options given below:

Ms. Sonia is running her own boutique in a posh locality of Delhi on a large scale. She respects the opinions of her hired designers and supports them to perform their duties and accomplish organizational objectives. The type of leadership style adopted by her is:

At which level of Management, does Directing take place in the organization?

"Workers of ABC Ltd were chit-chatting in their canteen about the behavior of their superior". This is an example of:

Identify the correct sequence of needs as per Maslow's Need Hierarchy Theory: <ol type='A'> <li>Safety and Security Needs</li> <li>Physiological Needs</li> <li>Esteem Needs</li> <li>Affiliation Needs</li> </ol> Choose the correct answer from the options given below:

Which of the following are the principles of Directing?

On Sundays, Shyam, an executive working with an MNC, enjoys, interacts and plays cricket at a ground with his subordinates as well as superiors. What type of communication is being referred to here?

A leader has the viewpoint that reward or punishment can both be given based on the result achieved.<br/>What type of leadership is this?

What will be the correct order for the process by which a person can share a message with the receiver? (A) The source of communication who conveys his/her thoughts. (B) Encoding of message. (C) The channel through which the messages are transmitted to the receiver. (D) Ideas, feelings and suggestions to be communicated. Choose the correct answer from the options given below:

Barriers which are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions are known as:

Which of the following is NOT an element of directing?

Arrange the following elements of communication in a logical sequence (A) Message (B) Media (C) Encoding (D) Receiver Choose the correct answer from the options given below:

Which of the following element is closely linked to overseeing the work, guiding and ensuring that targets are met by workers and employees?

_________ integrates employees efforts in the organisation in such a way that every individual effort contributes to the organisational performance.

Which of the following is not believed to be a mere issue of communication but encompasses many elements like supervision, motivation and leadership?

Match List-I with List-II | List-I | List-II | | --- | --- | | Principles of Directing | Description | | (A) Maximum Individual<br>Contribution | (I) Receiving instructions from one manager only. | | (B) Managerial Communication | (II) Bringing out untappted energies of employees for the efficiency of organisation. | | (C) Unity of Command | (III) Reviewing continuously whether orders are being implemented accordingly. | | (D) Follow Through | (IV) Convey clear instructions to create total understanding to subordinates. | Choose the correct answer from the options given below:

Which of the following are the elements of directing? (A) Communication (B) Motivation (C) Supervision (D) Compensation Choose the correct answer from the options given below:

Which of the following can NOT be considered as an element of directing?

Match List-I with List-II | List-I | List-II | | --- | --- | | (A) Supervision | (I) Process of exchange of ideas, views, facts, feelings etc | | (B) Motivation | (II) Encouraging subordinates with zeal to work | | (C) Leadership | (III) Direct and immediate guidance and control of subordinates | | (D) Communication | (IV) Guiding and influencing the work of subordinates in desired direction | Choose the correct answer from the options given below:

Arrange the following stages of motivation in order. (A) Unsatisfied need (B) Search behavior (C) Drives (D) Reduction of tension Choose the correct answer from the options given below:

'Compensation refers to all forms of pay or rewards going to employees where some payments are direct and some are indirect'. An indirect payment is:

Paras developed a negative attitude towards his work because of his unsatisfactory performance appraisal. Which of the following may help him to change his attitude?

Which of the following is a process of incitement or inducing subordinates to act in a desired manner to achieve organisational goals?

_____ is a process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals

Match List-I with List-II on the basis of meaning and the term | List-I<br><span class="subheader">(Meaning)</span> | List-II<br><span class="subheader">(Term)</span> | | --- | --- | | (A) Right to command | (I) Answerability | | (B) Obligation to perform task | (II) Delegation | | (C) Accountability | (III) Authority | | (D) Basis of management hierarchy | (IV) Responsibility |

Organizational barriers to communication do not include :

_______ means giving more autonomy and power to subordinates. This feeling contributes positively to the use of skills and talents in the job performance.

The incentive is offered over and above the wages/salary to the employees is _______.

Which type of leader does not believe in the use of power unless it is absolutely essential ?

Which of the following statement/statements are not related with elements of Directing. A. Every manager in the organization supervise his/her subordinates B. It stimulates people to take up work voluntarily C. The process of influencing the behavior of people by making them strive voluntarily towards achievements of organizational goals D. Effective communication with subordinates E. Coordinating different functions of management Choose the correct answer from the options given below :

Choose correct sequence of first 5 steps of motivation process, which are given below. (A) Drives (B) Unsatisfied need (C) Search behaviour (D) Tension (E) Satisfied need Choose the correct answer from the options given below :

It implies a desire to accomplish something difficult.

Identify the Non Financial Incentive that give more autonomy and powers to subordinates

Which of the following are the features of leadership A. It tries to bring change in the behaviour of a person B. It is an internal feeling C. It indicates interpersonal relationship between leaders and followers D. It is a continuous process Choose the correct answer from the options given below:

The manager does not have confidence on his subordinates so he does not ask for any suggestions from them. Identify the type of Personal Barrier being highlighted in the above situation.

Match the items of List - I with the correct items of List - II. | List - I | List - II | | --- | --- | | (a) Employee empowerment | (i) Leadership style | | (b) Grapevine | (ii) Financial incentive | | (c) Laissez Faire | (iii) Non financial incentives | | (d) Co-Partnership | (iv) Internal communications | Choose the correct answer from the options given below :

Arrange the elements of communication in a proper sequence. (a) Sender (b) Encoding (c) Receiver (d) Message (e) Decoding Choose the most appropriate answer from the options given below :

It implies desire to accomplish something difficult. Identify this need of motivation.

The word communication has been derived from the _______ word 'communis'.

Arrange the following needs in sequence of priority as per Maslow's Need Hierarchy Theory. A. Safety needs B. Esteem Needs C. Physiological needs D. Self Actualisation Needs E. Belongingness Needs

Identify the style of leadership wherein the leader does not change or wishes to be contradicted by the subordinates.

Select the statement which is NOT an importance of Directing.

Identify the correct sequence followed in motivation process. A. Tension B. Search Behaviour C. Drives D. Unsatisfied Need E. Satisfies Need

Maslow's Need Hierarchy Theory is based on certain assumptions. Identify the assumption.

Obstruction or hindrance to communication is known as _____.

Aadya joined a new company as Chief Marketing Officer. Although there was not much of monetary benefit, but it was her need for attention and recognition that motivated her to change the job. Identify the need as per Maslow's need hierarchy theory that made Aadya change her job.

Arun, the sales manager ADL Ltd. sent an email to Varun, the marketing manager to share the proposed marketing strategies so that he can plan sale of products accordingly. In response, Varun emailed a detailed marketing schedule for the same. Identify the type of communication taken place between Arun and Varun.

Identify the example of financial incentive that is used to motivate the individuals at job.

Match the items of List I with the correct items of List II | List I : Definition | List II : Concepts | | --- | --- | | A. Process of exchange of ideas, facts, feelings between or among people to create common understanding | I. Motivation | | B. Process of influencing the behavior of people by making them strive voluntarily towards achievement of organizational goals | II. Supervision | | C. Process of stimulating people to action to accomplish desired goals | III. Communication | | D. Process of guiding the efforts of employees to accomplish desired objectives | IV. Leadership | Choose the correct answer from the options given below:

Arpit was working in an IT firm for the last 5 years. His job was confirmed. He was medically insured by his firm and was promoted recently to the position of Senior Marketing Manager. Arpit was happy on one hand and had the feeling of self-fulfillment, but on the other hand, he did not have good cordial relations with his colleagues. Which need of Arpit remains unfulfilled?

When employees are appreciated for the work performed by them, they feel motivated to perform at higher level. Which incentive is being referred to?

One of the following is not an element of direction Identify

Choose the correct statement/ statements A. Non Financial Incentives mainly focus on satisfying psychological, social and emotional factors B. Money can satisfy all kinds of needs of individuals C. Career advancement opportunity, job security and employee empowerment are non financial incentives D. Promotion, stock option and perquisites are non financial incentives Choose the correct answer from the options given below:

| List I | List II | | --- | --- | | A. Motivation | I. Function to be performed at the operative level | | B. Supervision | II. Complex process as the individuals are heterogeneous in their expectations | | C. Communication | III. Process that tries to bring change in the behavior of others | | D. Leadership | IV. It implies common understanding | Choose the correct answer from the options given below:

Arrange the need hierarchy theory of motivation propounded by Abraham Maslow in hierarchical order from basic to highest level need. A. Basic Physiological Needs B. Esteem Needs C. Safety Needs D. Self actualisation needs E. Affiliation needs Choose the correct answer from the options given below: