"The state of mind of both sender and the receiver of communication reflects in the effective communication". Which barrier of communication is indicated by this statement?
"The state of mind of both sender and the receiver of communication reflects in the effective communication". Which barrier of communication is indicated by this statement?
Solution
Option 1 -> Personal barriers relate to individual characteristics, attitudes, and biases of a person, but focus more on fixed personal traits rather than temporary mental states.
Option 2 -> Psychological barriers pertain to the mental and emotional state, perceptions, attitudes, and state of mind of both sender and receiver that directly impact how messages are sent and interpreted.
Option 3 -> Semantic barriers involve language-related issues such as words, symbols, meanings, and interpretations of terminology, not the mental state of communicators.
Option 4 -> Organisational barriers arise from organizational structure, hierarchy, policies, and complex reporting relationships, unrelated to individual state of mind.
Hence, Option 2: Psychological barriers -> The statement explicitly mentions "state of mind" of both sender and receiver, which is the defining characteristic of psychological barriers. These barriers include emotions, stress, anxiety, perceptions, premature evaluations, and mental attitudes that affect how communication is encoded by the sender and decoded by the receiver -> correct
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