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Identify the correct sequence of Controlling Process

A. Performance should be measured in an objective and reliable manner

B. Standards are the criteria against which actual performance would be measured

C. Critical point control and management by exception can be used by a manager in this step

D. Immediate managerial attention is required when the deviations go beyond the acceptable range

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 3

The controlling process is: setting performance standards (B), measuring actual performance objectively and reliably (A), comparing performance with standards using critical point control and management by exception (C), and taking corrective action when deviations exceed the acceptable range (D). Hence B, A, C, D.

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