Analyse the statements given below and identify which of the following is not the role of Consumer Organisations and NGOs?
Analyse the statements given below and identify which of the following is not the role of Consumer Organisations and NGOs?
Solution
Option 1 -> Consumer organizations and NGOs actively file cases in consumer courts on behalf of the general public through Public Interest Litigations (PILs). This is one of their key roles.
Option 2 -> Withdrawing hazardous goods from sale is the authority of government regulatory bodies and manufacturers, not consumer organizations. NGOs can only report, create awareness, or advocate for such action.
Option 3 -> Organizing training programmes, seminars, and awareness campaigns to educate consumers about their rights is a fundamental role of consumer organizations and NGOs.
Option 4 -> Providing legal assistance, guidance, and support to consumers in filing complaints and fighting cases is an important function performed by consumer organizations and NGOs.
Hence, Option 2 -> Consumer Organisations and NGOs do not have the legal authority to withdraw hazardous goods from sale; this power lies with government regulatory authorities like the Bureau of Indian Standards (BIS), Food Safety and Standards Authority of India (FSSAI), or other statutory bodies. Consumer organizations can only advocate, report, and pressurize for such actions. -> correct
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