Match List-I with List-II
List-I List-II (A) Right to be heard (I) To be protected against hazardous goods (B) Right to Consumer Education (II) Setting up a consumer grievance cell for the redressal of consumer complaints. (C) Right to seek redressal (III) Being aware about the rights and reliefs available in case of problems with a product or service (D) Right to Safety (IV) Providing relief to consumers in the form of replacement of a product or in the form of compensation.
Choose the correct answer from the options given below:
Match List-I with List-II
| List-I | List-II |
|---|---|
| (A) Right to be heard | (I) To be protected against hazardous goods |
| (B) Right to Consumer Education | (II) Setting up a consumer grievance cell for the redressal of consumer complaints. |
| (C) Right to seek redressal | (III) Being aware about the rights and reliefs available in case of problems with a product or service |
| (D) Right to Safety | (IV) Providing relief to consumers in the form of replacement of a product or in the form of compensation. |
Choose the correct answer from the options given below:
Solution
Option 1 -> Incorrectly matches Right to be heard with consumer awareness and Right to Safety with compensation, which don't align with the core concepts of these rights.
Option 2 -> Correctly matches: Right to be heard with grievance cells (II), Consumer Education with awareness of rights (III), Right to seek redressal with relief/compensation (IV), and Right to Safety with protection from hazardous goods (I).
Option 3 -> Incorrectly pairs Right to be heard with hazardous goods protection and Right to Safety with consumer awareness, which is conceptually wrong.
Option 4 -> Incorrectly matches Right to seek redressal with hazardous goods and Right to Safety with grievance cells, mixing up the fundamental purposes of these rights.
Hence, Option 2: (A) - (II), (B) - (III), (C) - (IV), (D) - (I) -> Right to be heard naturally connects with setting up grievance cells where consumers can voice complaints; Consumer Education relates to making consumers aware of their rights; Right to seek redressal directly corresponds to obtaining relief through replacement or compensation; and Right to Safety fundamentally means protection against hazardous goods -> correct
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