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Arrange the following in the correct sequence of controlling process.

(A) Measurement of Actual Performance against Standards and their Comparison

(B) Establishment of Goals and Standards

(C) Corrective Action

(D) Using Critical Point Control and Management by Exception while analyzing the deviations

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 3

Option 1 -> (A), (B), (D), (C) - This sequence incorrectly starts with measurement before establishing standards, which is illogical as you cannot measure against non-existent benchmarks.

Option 2 -> (A), (B), (C), (D) - This also begins with measurement before setting standards and takes corrective action before analyzing deviations, which disrupts the logical flow.

Option 3 -> (B), (A), (D), (C) - This follows the proper controlling process: first establish standards, then measure and compare performance, analyze deviations using critical control points, and finally take corrective action.

Option 4 -> (C), (B), (D), (A) - This illogically starts with corrective action before any standards are set or measurements are taken, which is procedurally impossible.


Hence, Option 3: (B), (A), (D), (C) -> The controlling process must follow a logical sequence: (B) Establish goals and standards first to set benchmarks → (A) Measure actual performance and compare against standards → (D) Analyze deviations using critical point control and management by exception → (C) Take corrective action based on the analysis. This represents the systematic approach to effective management control. -> correct

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