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Arrange the following steps of Controlling Process in a correct sequence.

(A) Measurement of Actual Performance against Standards and their Comparison

(B) Establishment of Goals and Standards

(C) Corrective Action

(D) Using Critical Point Control and Management by Exception while analyzing the deviations

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 3

Option 1: (C), (B), (A), (D) -> This sequence starts with corrective action before establishing goals, which is illogical in a standard planning/control process.

Option 2: (A), (B), (C), (D) -> This sequence starts with measurement before establishing standards, which is not possible as you need standards first to measure against.

Option 3: (B), (A), (D), (C) -> This follows the logical control process: establish standards first, measure performance, analyze deviations using critical points, then take corrective action.

Option 4: (C), (B), (D), (A) -> This sequence begins with corrective action before setting goals and ends with measurement, which is incorrect sequencing.


Hence, Answer is Option 3.

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