Business Studies

Controlling

Easy

Which among the following concept serves as a benchmark towards which an organization strives to work?

Positive Deviation

Negative Deviation

Performance Standards

Actual Performance

✅ Correct Option: 3

Option 1 -> Positive Deviation refers to when actual performance exceeds the set standards; it is an outcome of comparison, not a benchmark.

Option 2 -> Negative Deviation occurs when actual performance falls below the set standards; it represents underperformance rather than a benchmark.

Option 3 -> Performance Standards are predetermined criteria that define expected levels of achievement and serve as benchmarks for organizations to strive towards.

Option 4 -> Actual Performance is the real measured output or results achieved by an organization; it is compared against benchmarks rather than being one.

Hence, Option 3: Performance Standards -> Performance standards are established criteria that act as reference points or benchmarks. Organizations set these standards to define desired levels of performance and continuously work towards achieving or exceeding them. They provide direction and enable measurement of actual performance against expected outcomes. -> correct

2025: 13 May Shift 1

Which of the following is a function that brings the management cycle back to the planning function?

2025: 30 May Shift 2

The standards of performance which serve as the basis of controlling are provided by_____

2026: 23 May Shift 1

Match the LIST-I with LIST-II

LIST-I Statement regarding importance of Controlling	LIST-II Importance of Controlling
A. The controlling function measures progress towards the organisational goals and brings to light the deviations.	I. Judging accuracy of standards
B. A manager seeks to reduce wastage and spoilage of resources through controlling them.	II. Making efficient use of resources
C. A good control system enables management to verify whether the standards set are accurate and objective.	III. Accomplishing organisational goals
D. Controlling helps to minimise dishonest behaviour on the part of employees.	IV. Ensuring order and discipline

Choose the correct answer from the options given below:

2025: 2 June Shift 2

Arrange the following steps of controlling process in a logical sequence.

(A) Measuring actual performance

(B) Setting the standards

(D) Making comparison of actual performance with standards

Choose the correct answer from the options given below:

2025: 3 June Shift 2

From the options given below, identify the steps that are involved in the process of ensuring that actual activities conform to planned activities:

(A) Setting performance standards and measurement of actual performance

(B) Comparison of actual performance with standards

(D) Analysis of deviations

Choose the correct answer from the options given below:

2022: 15 July Shift 2

She calculated a point with no profit, no loss to ensure earning of target profits

Identify the technique of control highlighted above

Which among the following concept serves as a benchmark towards which an organization strives to work?

Solution

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