Business Studies

Consumer Protection

Medium

Analyse the statements given below and identify which of the following is not the role of Consumer Organisations and NGOs?

Taking an initiative in filing cases in consumer courts in interest of general public

Withdraw the hazardous goods from sale

Organising training programmes and seminars etc to educate the general public

Providing legal assistance to consumers

✅ Correct Option: 2

Option 1 -> Consumer Organizations and NGOs actively file cases and PILs in consumer courts to protect public interest and consumer rights.

Option 2 -> Withdrawing hazardous goods from sale is a regulatory power that lies with government authorities, manufacturers, or sellers, not with consumer organizations and NGOs.

Option 3 -> Consumer Organizations and NGOs regularly conduct awareness programs, training sessions, and seminars to educate consumers about their rights and responsibilities.

Option 4 -> Providing legal aid and assistance to consumers in filing complaints and representing them in consumer courts is a key function of these organizations.

Hence, Option 2 -> Consumer Organizations and NGOs can identify, report, and raise awareness about hazardous goods, but they lack the legal authority to directly withdraw products from the market - this power rests solely with government regulatory bodies and enforcement agencies -> correct

2022: 15 July Shift 2

Who can file a complaint?

A. Any Consumer

B. Any Shopkeeper

C. Any registered consumer association

D. Any non-registered NGO

E. A legal heir of a deceased consumer

Choose the correct answer from the options given below:

2025: 30 May Shift 1

Identify the role of consumer organizations and NGOs.

2026: 6 June Shift 1

When the Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, it can issue an order to seller/manufacturer:

(A) To remove the defect in goods or deficiency in service.

(B) To replace the defective product with a new one, free from any defect.

(D) To refund the price paid for the product, or the charges paid for the service.

Choose the correct answer from the options given below:

2025: 14 May Shift 1

Which of the following is NOT related to the importance of consumer protection from a consumer's viewpoint?

2025: 29 May Shift 2

What is the role of Consumer courts ?

2026: 11 May Shift 1

_____________ is not a relief available to a consumer.

Analyse the statements given below and identify which of the following is not the role of Consumer Organisations and NGOs?

Solution

Related questions:

Keyboard Shortcuts

CUET Business Studies Past Year Questions (Topic-Wise)