Which of the following is NOT a Consumer right under Consumer Protection Act 2019?
Which of the following is NOT a Consumer right under Consumer Protection Act 2019?
Solution
Option 1 -> Right to seek redressal is a fundamental consumer right that allows consumers to file complaints against unfair trade practices and seek compensation.
Option 2 -> Right to get discounted price is NOT recognized as a consumer right - pricing and discounts are commercial decisions by sellers, not guaranteed rights.
Option 3 -> Right to be heard ensures consumers can voice complaints and have their interests considered in appropriate forums.
Option 4 -> Right to consumer education empowers consumers to acquire knowledge and skills to make informed purchasing decisions.
Hence, Option 2: Right to get discounted price -> The Consumer Protection Act 2019 recognizes six consumer rights: right to safety, right to be informed, right to choose, right to be heard, right to seek redressal, and right to consumer education. The right to get discounted prices is not a statutory consumer right as pricing decisions remain the prerogative of sellers and market forces -> correct
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