Business Studies

Controlling

Easy

Arrange the following steps of controlling process in a logical sequence.

(A) Measuring actual performance

(B) Setting the standards

(C) Using Critical Point Control and Management by Exception

(D) Making comparison of actual performance with standards

Choose the correct answer from the options given below:

(A), (B), (D), (C)

(B), (A), (C), (D)

(B), (A), (D), (C)

(C), (B), (D), (A)

✅ Correct Option: 3

Option 1 -> (A), (B), (D), (C) - Incorrect sequence as measuring performance (A) cannot occur before setting standards (B).

Option 2 -> (B), (A), (C), (D) - Illogical as critical point control (C) cannot be applied before comparing actual performance with standards (D).

Option 3 -> (B), (A), (D), (C) - Follows the logical controlling process: first set standards, then measure performance, compare results, and finally apply control techniques.

Option 4 -> (C), (B), (D), (A) - Incorrect as it starts with control techniques before establishing standards or measuring performance.

Hence, Option 3: (B), (A), (D), (C) -> The controlling process follows a systematic sequence: (B) Setting standards establishes benchmarks, (A) Measuring actual performance collects data, (D) Comparing actual with standards identifies deviations, and (C) Using Critical Point Control and Management by Exception implements corrective actions where needed. This represents the standard control cycle. -> correct

2025: 29 May Shift 2

Which management function brings the management cycle back to the planning function?

2025: 31 May Shift 1

Identify the correct sequence of controlling process in management:

(A) Deviation analysis

(B) Setting standards

(D) Performance measurement

Choose the correct answer from the options given below:

2026: 23 May Shift 2

Match the LIST-I with LIST-II

LIST-I (Concepts related to Controlling)	LIST-II (Explanation)
A. Critical Point Control	I. Benchmarks towards which an organisation strives to work
B. Setting Performance Standards	II. A principle of management control based on the belief that an attempt to control everything results in controlling nothing
C. Management by Exception	III. Focus on key result areas (KRAs) which are crucial for the success of an organisation
D. Controlling	IV. Postmortem of past activities to find out deviations from the standards

Choose the correct answer from the options given below:

2025: 30 May Shift 1

After finding deviations from the standards, the manager initiates for corrective action. But if the deviation can not be corrected, the manager may opt for

2022: 30 Aug Shift 1

Identify the function of management that helps in judging the accuracy of standards.

2025: 22 May Shift 2

"In company Ace Itd, if the plans lay down a 2 percent increase in labor cost as an acceptable range of deviation, only an increase in labor cost beyond 2 percent should be brought to the notice of the management. However, in case of major deviation from the standard (say, 5 percent), the matter has to receive immediate action from management on a priority basis". Identify the concept of management highlighted in the aforesaid statement.

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