Business Studies

Consumer Protection

Easy

Identify the role of consumer organizations and NGOs.

Educating the general public about consumer rights.

Educating the seller

Unorganised consumers

Redressal of an individual consumer's grievances

✅ Correct Option: 1

Option 1 -> Consumer organizations and NGOs primarily focus on spreading awareness and educating the public about their legal consumer rights and protections.

Option 2 -> Educating sellers is not the primary role of consumer organizations; their focus is on empowering consumers rather than training businesses.

Option 3 -> This describes a category of consumers, not a role or function that consumer organizations perform.

Option 4 -> Individual grievance redressal is handled by consumer courts/forums; NGOs focus more on collective awareness and systemic advocacy rather than individual cases.

Hence, Option 1: Educating the general public about consumer rights -> Consumer organizations and NGOs play a crucial role in creating awareness among the masses about consumer rights, protection laws, safe practices, and how to seek redressal. This education empowers consumers to make informed decisions and stand against exploitation -> correct

2024

If any of the parties are not satisfied by the order of _____ they can appeal against such order to the State Commission on the grounds of facts or law within a period of forty-five days from the date of order.

2026: 13 May Shift 1

The following are the consumer rights under Consumer Protection Act 2019:

(A) Right to Consumer Education

(B) Right to Protection

(D) Right to Seek Redressal

Choose the correct answer from the options given below:

2026: 29 May Shift 1

"Jago Grahak Jago" is a multimedia awareness campaign undertaken by:

2026: 12 May Shift 1

Anil bought goods from a shop which he found to be defective, he was encouraged to strongly protest against the unscrupulous, exploitative and unfair trade practices of the seller. The encouragement for this protest could have been given by:

2025: 29 May Shift 2

What does the 'Right to be informed' entitle consumers to?

2026: 21 May Shift 2

The reasons for protecting consumers from the point of view of business are:

A. Business uses society's resources

B. Moral justification

C. Government intervention

D. Social responsibility

Choose the correct answer from the options given below:

Identify the role of consumer organizations and NGOs.

Solution

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CUET Business Studies Past Year Questions (Topic-Wise)