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Rahul is the CEO of BrightSpark Ltd., a company manufacturing LED lighting solutions. The company recently launched a new line of smart LED bulbs with advanced features, expecting a surge in demand. However, after the launch, the sales were not meeting expectations, and employee morale seemed low.

Firstly, Rahul identified that there was a lack of proper communication between the marketing and production teams. He called a meeting to clearly communicate the company's goals and expectations for the new product.

Rahul appointed Priya, a senior manager, to act as a supervisor for the marketing team. Priya's job was to oversee day-to-day activities, guide the team, and resolve any conflicts. Her presence ensured that tasks were completed on time and in alignment with the company's objectives. She also provided feedback and recognized the efforts of team members, which boosted their morale.

Rahul implemented a reward system where employees exceeding their targets would receive incentives. Additionally, training sessions were organized to improve employees' skills and confidence in handling the advanced features of the new product.

"Priya's job was to oversee day-to-day activities, guide the team, and resolve any conflicts". Which element of directing is highlighted in these lines?

Solution

✅ Correct Option: 4

Option 1 -> Motivation involves inspiring and encouraging employees to enhance their performance, which is not the primary focus described here.

Option 2 -> Leadership focuses on influencing and guiding people toward organizational goals with vision and direction, but the description emphasizes routine monitoring.

Option 3 -> Communication refers to the exchange of information between individuals, which is not the main element highlighted in the given scenario.

Option 4 -> Supervision involves overseeing day-to-day operations, monitoring activities, guiding team members, and resolving workplace issues.


Hence, Option 4: Supervision -> The description clearly mentions "oversee day-to-day activities, guide the team, and resolve any conflicts" which are the core functions of supervision - monitoring routine work, providing guidance, and handling operational problems -> correct

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