Business Studies

Controlling

Medium

Arrange the following steps involved in the process of controlling in logical order.

(A) Measure the performance by personal observation

(B) Compare the performance with performance standards

(C) Use critical point control for checking the deviation in KRAS

(D) Train the employees if the production target is not met

Choose the correct answer from the options given below:

(A), (B), (C), (D)

(A), (C), (B), (D)

(B), (A), (D), (C)

(C), (B), (D), (A)

✅ Correct Option: 1

Option 1 -> This follows the logical control process: measure performance first, then compare with standards, check deviations in critical areas, and finally take corrective action through training.

Option 2 -> Incorrect sequence as checking deviations (C) cannot occur before comparing performance with standards (B).

Option 3 -> Illogical order as comparison (B) cannot happen before actual measurement of performance (A).

Option 4 -> Completely reversed sequence that violates the fundamental control process logic.

Hence, Option 1: (A), (B), (C), (D) -> This represents the correct controlling process sequence: First, measure actual performance through observation (A), then compare it with established standards (B), followed by checking deviations at critical control points in KRAs (C), and finally taking corrective action such as employee training if targets are not met (D). This follows the standard management control cycle of measurement → comparison → analysis → correction. -> correct

2025: 3 June Shift 2

"A good control system enables management to verify whether the standards set are accurate and objective". Identify the importance of controlling highlighted in the aforesaid statement.

2025: 30 May Shift 1

Which of the following statements are not correct?

(A) Planning and controlling are essentially one and the same.

(B) Controlling is the part of planning process.

(D) Planning without controlling is meaningless.

Choose the correct answer from the options given below:

2022: 30 Aug Shift 1

Match the items of List - I with the correct items of List - II.

List - I	List - II
(a) Personal Observation	(i) operations are planned in advance in the form of financial statement and actual results compared
(b) Budgetary Control	(ii) Technique used to study relationship between cost, volume and profits
(c) Break even Analysis	(iii) enables manager to collect first hand information
(d) Statistical Reports	(iv) information presented in the form of chart, graph, table etc.

Choose the correct answer from the options given below :

2026: 23 May Shift 1

Match the LIST-I with LIST-II

LIST-I Statement regarding importance of Controlling	LIST-II Importance of Controlling
A. The controlling function measures progress towards the organisational goals and brings to light the deviations.	I. Judging accuracy of standards
B. A manager seeks to reduce wastage and spoilage of resources through controlling them.	II. Making efficient use of resources
C. A good control system enables management to verify whether the standards set are accurate and objective.	III. Accomplishing organisational goals
D. Controlling helps to minimise dishonest behaviour on the part of employees.	IV. Ensuring order and discipline

Choose the correct answer from the options given below:

2026: 11 May Shift 2

Sunlight pvt. ltd. are involved in the production of light bulbs of 10W, 50W and 100W. They usually produce 1000 bulbs every day and the internal quality assurance team finds that five to ten bulbs are always defective, yet they ignore this fact and allow the production team to proceed without any further action. Which concept did they follow in the case?

2022: 30 Aug Shift 1

Which one of the following is NOT a limitation of controlling ?

Solution

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