Identify the correct example(s) for "corrective action" that can be undertaken by the company during the controlling process.
(A) Improve the physicial conditions of work, if working conditions are not good.
(B) Replace or repair the existing machines, in case of poor performance by the salesperson.
(C) Do not change the quality specifications for the material used, if the material is defective.
(D) Use outdated technology for producing the good, if it's advanced version is already available in the market.
Choose the correct answer from the options given below:
Identify the correct example(s) for "corrective action" that can be undertaken by the company during the controlling process.
(A) Improve the physicial conditions of work, if working conditions are not good.
(B) Replace or repair the existing machines, in case of poor performance by the salesperson.
(C) Do not change the quality specifications for the material used, if the material is defective.
(D) Use outdated technology for producing the good, if it's advanced version is already available in the market.
Choose the correct answer from the options given below:
Solution
Option 1 -> Incorrect. (C) states not to change quality specifications for defective material, which is NOT a corrective action - ignoring defects doesn't solve problems.
Option 2 -> Incorrect. Both (C) and (D) are poor practices, not corrective actions. (C) ignores defective materials, and (D) suggests using outdated technology when better options exist.
Option 3 -> Incorrect. (B) suggests replacing machines for poor salesperson performance (irrelevant solution), and (D) recommends outdated technology - neither are proper corrective actions.
Option 4 -> (A) alone is correct. Improving poor working conditions directly addresses an identified problem, which is the essence of corrective action in the controlling process.
Hence, Option 4: (A) only -> Corrective action means taking steps to fix identified problems. Statement (A) properly addresses poor working conditions by improving them. (B) mismatches the problem (salesperson) with the solution (machines). (C) ignores defective materials instead of fixing them. (D) uses inferior technology when better alternatives exist. Only (A) represents genuine corrective action. -> correct
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