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Arrange the following steps of controlling the process in a logical sequence.

(A) Reporting of deviations and their causes after comparison.

(B) Projecting the future and determining the goals and standards.

(C) Taking corrective action at an appropriate level.

(D) Measuring the work in terms of control standards.

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 1

Option 1 -> Follows the logical control process: Set standards first (B), measure performance (D), report deviations (A), then take corrective action (C).

Option 2 -> Illogical sequence as it attempts to report deviations (A) before establishing goals and standards (B).

Option 3 -> Incorrect order as it tries to report deviations (A) before measuring the actual work performance (D).

Option 4 -> Completely illogical as it begins with corrective action (C) before even setting standards or measuring performance.


Hence, Option 1: (B), (D), (A), (C) -> The controlling process follows a systematic sequence: First, project the future and set goals/standards (B); Second, measure actual work against these control standards (D); Third, compare and report deviations with their causes (A); Finally, take corrective action at the appropriate level (C). This represents the standard control cycle used in management. -> correct

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