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CUET Business Studies 2025 PYQs24 May Shift 1. Free, no login required.

Business Studies

past year questions, CUET Business Studies 2025 24 May Shift 1

Consumer Protection

past year questions, Business Studies, CUET Business Studies 2025 24 May Shift 1

Easy

Manoj purchased a car from DD Motors invoiced at 10 Lacs. The company offered many attractive gifts, like free insurance for the first two years, free pick-up and drop facilities for free servicing of upto 20,000 km etc. But after a few days, he noticed that the pick-up of the car was not good and there was some problem with the engine of the car. The company serviced the car for free, but even then, Manoj was not satisfied with the performance of the car. Manoj again called the customer care services of DD Motors, but DD Motors did not give him the due response. So he filed a complaint with the District Commission after but was not satisfied with the decision. He was very disturbed and, after a month, decided to appeal against it.

Which of the following ways/means of consumer protection has been indicated in the above case?

Solution

✅ Correct Option: 4

Option 1 -> Self regulation by the business: This refers to businesses voluntarily adopting ethical practices and quality standards to protect consumer interests without external intervention.

Option 2 -> Business associations: These are organizations formed by businesses to set industry standards and codes of conduct for member companies to follow.

Option 3 -> Consumer organisations: These are groups formed by consumers to collectively address grievances, conduct awareness campaigns, and advocate for consumer rights.

Option 4 -> Consumer awareness: This involves educating consumers about their rights, responsibilities, and how to make informed purchasing decisions to protect themselves from exploitation.

Hence, Option 4: Consumer awareness -> The case indicates consumer awareness as the means of protection, where consumers are educated and informed about their rights, enabling them to make better decisions and protect themselves from unfair trade practices -> correct

More from this set:

Question 41

Which rights of Manoj are violated by DD Motors?

Question 42

Identify the responsibility which Manoj kept in mind in the above case?

Question 43

Which of the following relief is NOT available to Manoj?

Question 45

Manoj filed a complaint with the District Commission but was not satisfied with the decision. To which authority can he file an appeal against the decision?

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CUET Business Studies Past Year Questions (Topic-Wise)