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Which of the following are the objectives of standardisation in a business organisation?

(A) To reduce a given line or product to fixed types, sizes and characteristics.

(B) To establish interchange ability of manufactured parts and products.

(C) To establish standards of excellence and quality in materials.

(D) To establish standards of performance appraisal for human resources only.

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 2

Option 1 -> This includes (D) which relates standardisation exclusively to HR performance appraisal, which is incorrect as standardisation primarily focuses on products, processes, and materials.

Option 2 -> This includes (A), (B), and (C) which correctly identify the core objectives of standardisation: reducing products to fixed specifications, ensuring interchangeability of parts, and establishing quality standards.

Option 3 -> This includes all statements including (D), which incorrectly limits standardisation to only HR performance appraisal, whereas standardisation is primarily concerned with products and processes.

Option 4 -> This excludes (A) which is a fundamental objective of standardisation (fixing types, sizes, and characteristics), and incorrectly includes (D) which misrepresents standardisation's scope.


Hence, Option 2: (A), (B) and (C) only -> Standardisation in business aims to reduce products to fixed types/sizes (A), establish interchangeability of parts (B), and set quality standards for materials (C). Statement (D) is incorrect because standardisation is not limited to HR performance appraisal only - it primarily addresses products, processes, and material specifications. -> correct

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