Arun has been promoted as production manager of the North-East division of a company. Now he is working at:

Option 1 -> Top level management consists of CEO, Board of Directors, and senior executives who set overall organizational goals and policies. A divisional production manager does not belong to this level.

Option 2 -> Supervisory level management includes foremen and supervisors who directly oversee workers and daily operations on the ground. A production manager has broader responsibilities than this level.

Option 3 -> Middle level management includes departmental heads, divisional managers, and branch managers who implement top management policies and coordinate between top and lower levels. A production manager of a division fits this category.

Option 4 -> Operational level is another term for supervisory level, dealing with day-to-day task execution. A production manager's role is more strategic than purely operational.

Hence, Option 3: Middle level of management -> A production manager of a division acts as a link between top management and supervisory staff, implementing policies, coordinating divisional activities, and managing departmental functions, which are key characteristics of middle management -> correct