Solution
Option 1 -> Flexibility refers to the ability to adapt management principles to changing circumstances, but the statement emphasizes knowledge and experience rather than adaptability.
Option 2 -> Practice and Creativity highlights that management is an art acquired through experience and applied creatively. Shilpa's "knowledge and experience" represents practice, while "smartly handles" shows creative application.
Option 3 -> Systematised body of knowledge refers to management as a science with established principles and theories, but doesn't explain the creative application aspect mentioned in the statement.
Option 4 -> Relativity means management principles are applied differently in different situations, but the statement focuses on how experience enables smart handling rather than situational variance.
Hence, Option 2: Practice and Creativity -> The statement demonstrates that management is an art that combines learned knowledge with practical experience. Shilpa's acquired knowledge and experience (practice) enable her to smartly handle critical situations (creativity). This shows management requires both the systematic application of learned concepts and the creative skill developed through practice -> correct