The standards of performance which serve as the basis of controlling are provided by_____
The standards of performance which serve as the basis of controlling are provided by_____
Solution
Option 1 -> Planning sets objectives, goals, and benchmarks that establish standards of performance for the organization.
Option 2 -> Leadership focuses on influencing and motivating people, not on establishing performance standards.
Option 3 -> Directing involves guiding and supervising employees to execute tasks, but doesn't set the standards themselves.
Option 4 -> Coordinating harmonizes different activities and departments, but doesn't create performance benchmarks.
Hence, Option 1: Planning -> Planning is the foundation of controlling because it establishes the goals, objectives, and standards against which actual performance is measured. Without predetermined standards from planning, the controlling function cannot compare actual results or take corrective action. Planning provides the benchmarks that make control possible. -> correct
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