Skip to main contentSkip to solution

Arrange the following steps involved in controlling process in proper sequence.

(A) Measurement of Performance

(B) Establishment of Standards

(C) Finding out Deviations

(D) Appraisal of Performance

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 2

Option 1 -> Starting with measurement before establishing standards is illogical, as you need benchmarks first to measure against.

Option 2 -> Follows the logical controlling process: first set standards, then measure performance, identify deviations from standards, and finally appraise overall performance.

Option 3 -> Appraisal before measurement doesn't follow proper sequence, as you need to measure and find deviations before appraising.

Option 4 -> Finding deviations before establishing standards is impossible, as deviations are differences from predetermined standards.


Hence, Option 2: (B), (A), (C), (D) -> The controlling process logically begins with establishing standards (benchmarks), followed by measuring actual performance, then comparing to find deviations, and finally appraising the overall performance to take corrective action -> correct

Keyboard Shortcuts

  • Left arrow: Previous question
  • Right arrow: Next question
  • S key: Jump to solution
  • Q key: Jump to question