Business Studies

Consumer Protection

Easy

For the redressal of consumer grievances at district level, the Consumer Protection Act 2019 provides for setting up of

District Consumer Disputes Grievance Commission

District Consumer Disputes Redressal Forum

District Disputes Grievance Redressal System

District Consumer Disputes Redressal Commission

✅ Correct Option: 4

Option 1 -> "District Consumer Disputes Grievance Commission" is not the correct terminology used in the Consumer Protection Act 2019.

Option 2 -> "District Consumer Disputes Redressal Forum" was the term used under the old Consumer Protection Act 1986, but has been replaced in the 2019 Act.

Option 3 -> "District Disputes Grievance Redressal System" is not the official name of any body constituted under the Consumer Protection Act 2019.

Option 4 -> "District Consumer Disputes Redressal Commission" is the correct term used in the Consumer Protection Act 2019 for the district-level consumer grievance redressal body.

Hence, Option 4: District Consumer Disputes Redressal Commission -> The Consumer Protection Act 2019 establishes a three-tier quasi-judicial mechanism, with District Consumer Disputes Redressal Commission at the district level, State Consumer Disputes Redressal Commission at the state level, and National Consumer Disputes Redressal Commission at the national level -> correct

2022: 6 Oct Shift 1

Mohini went to a shopkeeper to buy hair oil. The shopkeeper forced her to buy a particular brand of oil out of various brands available with him. Which right of Mohini has been violated?

2025: 21 May Shift 1

Where did Ananya file her complaint?

2022: 17 Aug Shift 1

Rajat purchased a laptop for Rs. 80,000. After one week, the laptop screen stopped working. The company refused to replace the laptop even though it was in guarantee period. In which court should Rajat file a complaint?

2024

Identify the importance of consumer protection discussed in the following lines - 'Business organisations make money by selling goods and providing services to consumers. Thus, consumers form an important group among the many stakeholders of business and like other stakeholders, their interest has to be well taken care of.'

2025: 13 May Shift 1

The importance of consumer protection from the business point of view includes:

(A) Social responsibility

(B) Government intervention

(D) Long term interest of business

Choose the correct answer from the options given below:

2026: 11 May Shift 1

_____________ is not a relief available to a consumer.

For the redressal of consumer grievances at district level, the Consumer Protection Act 2019 provides for setting up of

Solution

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