Business Studies

Consumer Protection

Easy

If any of the parties are not satisfied by the order of _____ they can appeal against such order to the State Commission on the grounds of facts or law within a period of forty-five days from the date of order.

District Commission

State Commission

National Commission

Local Court

✅ Correct Option: 1

Answer: 1

2026: 11 May Shift 1

What should be kept in mind by a consumer while purchasing, using and consuming Goods and services?

A. Be aware about all the alternatives available in the market

B. Buy local or cheap products to save money

C. Buy only ISI, AGMARK or FSSAI marked products depending on the type of product

D. Blindly rely on shopkeepers words as they know about the product very well

Choose the correct answer from the options given below:

2025: 30 May Shift 1

When a consumer fails to get his/her right protected, he/she can seek the help from a __________.

2025: 15 May Shift 1

Match List-I with List-II

List-I	List-II
Consumer rights	Meaning
(A) Right to be heard	(I) Right to acquire knowledge and to be a well informed consumer throughout life.
(B) Right to seek redressal	(II) The consumer has the right to file complaint with the organisation in case of dissatisfaction with a good or serrvice.
(C) Right to consumer education	(III) The consumer has the right to be protected against goods and services which are hazardous to life and health.
(D) Right to safety	(IV) The consumer has a right to get relief if the product falls short of their expectations.

Choose the correct answer from the options given below:

2026: 31 May Shift 1

Which of the following is not a point of the role of consumer organisations and NGOs?

2025: 15 May Shift 2

Which Consumer Right gives freedom to consumers to access a variety of products at competitive prices?

2026: 11 May Shift 1

_____________ is not a relief available to a consumer.

Solution