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Case: Organising at Stellar Electronics

Stellar Electronics, a fast-growing tech company, decided to reorganize its operations to improve efficiency and innovation. The management focused on defining an organizational structure and implementing effective delegation practices.

The company adopted a functional organizational structure, dividing departments into R&D, production, marketing, sales, and customer service. Each department had specialized teams led by managers responsible for achieving departmental goals.

A clear hierarchy was established, ensuring communication flowed efficiently between levels. Each employee knew their reporting authority, reducing confusion and overlapping roles.

The CEO delegated decision-making authority to departmental heads, empowering them to make quick decisions. Tasks were delegated based on employee expertise, which increased accountability and motivation.

Weekly inter-departmental meetings ensured that different departments worked in harmony to achieve the company's objectives.

The reorganization led to improved productivity, faster decision-making, and better employee satisfaction. The company launched its flagship product six months ahead of schedule and gained a competitive edge in the market.

Stellar Electronics demonstrated how a well-defined organizational structure and effective delegation contribute to achieving business goals.

Which principle of organizing is involved in identifying who reports to whom?

Solution

✅ Correct Option: 1

Option 1 -> Chain of command establishes the formal line of authority and reporting relationships, clearly defining who reports to whom in the organizational hierarchy.

Option 2 -> Coordination involves synchronizing activities and resources across different departments to achieve organizational goals, not reporting relationships.

Option 3 -> Delegation is the process of assigning tasks and authority to subordinates, but doesn't specifically establish reporting structures.

Option 4 -> Centralization refers to the concentration of decision-making authority at top levels, not the reporting relationships themselves.


Hence, Option 1: Chain of command -> This principle directly establishes the vertical hierarchy and reporting relationships in an organization, making it clear who reports to whom at each level -> correct

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