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CUET Business Studies 2025 PYQs31 May Shift 1. Free, no login required.

Business Studies

past year questions, CUET Business Studies 2025 31 May Shift 1

Consumer Protection

past year questions, Business Studies, CUET Business Studies 2025 31 May Shift 1

Easy

Seema purchased a TV for Rs. 1500015000, and she found that it was not working properly. Despite efforts, Seema was not able to file a complaint. Which of the following consumer rights has been violated in this case?

Solution

✅ Correct Option: 3

Option 1 -> Right to be informed relates to receiving accurate information about products/services before purchase, which is not the issue here.

Option 2 -> Right to seek redressal is about obtaining compensation or resolution for grievances, but this comes after the complaint is filed.

Option 3 -> Right to be heard ensures consumers can voice their complaints and have them considered at appropriate forums, which was denied to Seema.

Option 4 -> Right to consumer education is about acquiring knowledge to make informed decisions, not about filing complaints.

Hence, Option 3: Right to be heard -> Seema was unable to file her complaint despite efforts, meaning she was prevented from voicing her grievance at the appropriate consumer forum. This directly violates her right to be heard, which guarantees that consumers can present their complaints and have them acknowledged -> correct

Related questions:

2022: 17 Aug Shift 1

Rajat purchased a laptop for Rs. 80,000. After one week, the laptop screen stopped working. The company refused to replace the laptop even though it was in guarantee period. In which court should Rajat file a complaint?

2026: 20 May Shift 1

FSSAI (Food Safety and Standards authority of India) has made a proposal for hotels and other food outlets to declare the kind of oil/fat used in cooking each of the food items on their menus. The Consumer Right being reinforced by this proposal is ________.

2026: 21 May Shift 2

The reasons for protecting consumers from the point of view of business are:

A. Business uses society's resources

B. Moral justification

C. Government intervention

D. Social responsibility

Choose the correct answer from the options given below:

2025: 26 May Shift 2

Which of the following is NOT the suggested ways or means of consumer protection?

  1. Self-regulation by Business
  2. Consumer protest
  3. Consumer Awareness
  4. Government

2025: 13 May Shift 1

The importance of consumer protection from the business point of view includes:

(A) Social responsibility

(B) Government intervention

(C) Business uses its own resources

(D) Long term interest of business

Choose the correct answer from the options given below:

2022: 28 May Shift 2

Which of the following statements are correct ?

(A) The Consumer Protection Act seeks to protect and promote the consumers interest.

(B) Consumer Protection Act was laid down in the year 1947.

(C) It is the moral duty of any business to take care of consumers interests.

(D) A business has social responsibilities towards various interest groups.

(E) Government of India has enacted several regulations designed to provide adequate protection to consumers.

Choose the correct answer from the options given below :

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CUET Business Studies Past Year Questions (Topic-Wise)