The production foreman, a native of South India, got transferred to a city in North India. His words, tone and accent could not be understood by the shop floor workers. Identify the category of communication barrier discussed here?
Solution
✅ Correct Option: 3
Option 1 -> Psychological barriers relate to mental and emotional factors like prejudice, perceptions, or attitudes that hinder communication, not language comprehension issues. Option 2 -> Organisational barriers arise from organizational structure, policies, or hierarchy that impede information flow, which is not the case here. Option 3 -> Semantic barriers occur due to language differences, symbols, words, tone, or accent that create problems in understanding the intended meaning of messages. Option 4 -> Personal barriers relate to individual characteristics like emotions, lack of confidence, or personal biases, not linguistic differences. Hence, Option 3: Semantic barriers -> The foreman's South Indian words, tone, and accent could not be understood by North Indian workers, creating a language and meaning comprehension problem. This is a classic example of semantic barriers where linguistic differences (regional language variations, accent, dialect) prevent effective communication between sender and receiver. -> correct
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