Q1:
Business Studies
Staffing
Easy
Staffing is the most fundamental and critical drive of organisational performance because :
Business Studies
Staffing
Easy
Staffing is the most fundamental and critical drive of organisational performance because :
Business Studies
Consumer Protection
Easy
A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services. Which of the following is true about consumer responsibilities.
(A) Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely.
(B) File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed. Do not fail to take an action even when the amount involved is small.
(C) Respect the environment. Avoid waste, littering and contributing to pollution.
(D) Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interest.
Choose the correct answer from the options given below:
Business Studies
Directing
Easy
Arrange the following as per Maslow's hierarchy of needs:
(A) It refers to the drive to become what one is capable of becoming.
(B) Hunger, thirst, shelter, and sleep are some examples of these needs.
(C) Job security, stability of income, Pension plans etc.
(D) These include factors such as self-respect, autonomy status, recognition and attention.
Choose the correct answer from the options given below:
Business Studies
Organising
Easy
The________ leads to the creation of an organisational structure which includes the designing of roles to be filled by suitably skilled people and defining the inter-relationship between these roles.
Business Studies
Marketing
Easy
Identify which of the following is not a benefit derived by the customer on purchase of a product or a service.
Business Studies
Consumer Protection
Easy
FSSAI (Food Safety and Standards authority of India) has made a proposal for hotels and other food outlets to declare the kind of oil/fat used in cooking each of the food items on their menus. The Consumer Right being reinforced by this proposal is ________.
Business Studies
Planning
Medium
Arrange the following steps of Planning process in order:
(A) Planning is concerned with the future which is uncertain and every planner is using conjecture about what might happen in future.
(B) An innovative course may be adopted by involving more people and sharing their ideas. If the project is important, then more alternatives should be generated and thoroughly discussed amongst the members of the organisation.
(C) Monitoring the plans is equally important to ensure that objectives are achieved.
(D) Every organization must have certain objectives. Objectives may be set for the entire organisation and each department or unit within the organisation.
Choose the correct answer from the options given below:
Business Studies
Organising
Medium
Which among the following is not an advantage of effective delegation in an organisation?
Business Studies
Organising
Easy
Decentralization should be applied with caution as ___________.
Business Studies
Business Environment
Easy
Which of the following statements best describe the features of Business Environment?
(A) Business environment is largely uncertain.
(B) Business environment is a complex phenomenon that is relatively easier to understand in parts but difficult to grasp in its totality.
(C) Business environment includes only general forces.
(D) Business environment is a relative concept.
Choose the correct answer from the options given below:
Business Studies
Financial Markets
Medium
An investor wanted to invest Rs. 20,000 in Treasury Bills for a period of 91 days. When he approached the Reserve Bank of India for this purpose, he came to know it was not possible.
Identify the reason why the investor could not invest in the Treasury Bill.
Business Studies
Organising
Easy
Match List-I with List-II
| List-I (Concepts) | List-II (Meaning) |
|---|---|
| (A) Responsibility | (I) Granting of authority to subordinates to operate within prescribed limits. |
| (B) Accountability | (II) Being answerable for the final outcome. |
| (C) Delegation | (III) The obligation of a subordinate to properly perform the assigned duty. |
| (D) Centralisation | (IV) Decision-making authority is retained by higher management levels. |
Choose the correct answer from the options given below:
Business Studies
Principles of Management
Easy
Match List-I with List-II
| List-I (Techniques of Scientific Management) | List-II (Description) |
|---|---|
| (A) Method Study | (I) Standard time taken to perform a well-defined job. |
| (B) Motion Study | (II) Study of movements like lifting, putting objects, sitting and changing positions, etc.. |
| (C) Fatigue Study | (III) Minimise the cost of production and maximise the quality and satisfaction of the customer. |
| (D) Time Study | (IV) Determines the amount and frequency of rest intervals in completing a task. |
Choose the correct answer from the options given below:
Business Studies
Financial Markets
Medium
Arrange the following in the correct order of the working of the Demat System.
(A) An account opening form and documentation (PAN card details, photograph, power of attorney) may be completed.
(B) If shares are applied in a public offer, simple details of DP and demat account are to be given and the shares on allotment would automatically be credited to the demat account.
(C) The physical certificate is to be given to the DP along with a dematerialization request form.
(D) A Depository Participant (DP), either a bank, broker, or financial services company, may be identified.
Choose the correct answer from the options given below:
Business Studies
Controlling
Easy
Match List-I with List-II
| List-I (Standards to gauge performance) | List-II (Functional areas of Business) |
|---|---|
| (A) Sales volume, sales expense, advertising expenditure, individual sales performance, etc. | (I) Production |
| (B) Labour turnover, labour relations, labor absenteeism, etc. | (II) Finance and Accounting |
| (C) Quantity, quality, cost, individual job performance, etc. | (III) Human Resource Management |
| (D) Flow of capital, capital expenditure, inventories, liquidity, etc. | (IV) Marketing |
Choose the correct answer from the options given below:
Business Studies
Marketing
Medium
Packaging has acquired great significance in the marketing of goods and services, because of following reasons:
(A) Because of the increasing standards of living in the country.
(B) Because the self-service retail outlets are becoming very popular.
(C) Because it helps in creating product differentiation.
(D) Because it describes the product and specifies its contents.
Choose the correct answer from the options given below:
Business Studies
Marketing
Easy
Match List-I with List-II
| List-I (What can be marketed) | List-II (Category) |
|---|---|
| (A) Events | (I) Family Planning |
| (B) Services | (II) Udaipur – 'The City of Lakes' |
| (C) Ideas | (III) Fashion Show |
| (D) Place | (IV) Online Trading |
Choose the correct answer from the options given below:
Business Studies
Staffing
Medium
Arrange the process of staffing in correct order:
(A) Evaluating an employee's current and/or past performance as against certain predetermined standards.
(B) While designing an organization structure, an analysis of the decisions and the decision-making levels, is required thereby creating various job positions. Understanding is important to know the need and type of persons required.
(C) The advertisement for job may be displayed on the factory/office gate or else it may be get published in print media or flashed in electronic media.
(D) Introducing the selected employee to other employees and familiarising him with the rules and policies of the organisation.
Choose the correct answer from the options given below:
Business Studies
Business Environment
Easy
Which of the following is not a component of economic environment?
Business Studies
Marketing
Easy
"With the increase in the supply of the products, customers started looking for products which were superior in quality, performance and features. The focus of business activity changed to bringing continuous improvement in the quality, incorporating new features, etc".
Identify the marketing philosophy highlighted in the above lines.
Business Studies
Marketing
Medium
Which of the following statement is true?
Business Studies
Nature & Significance
Easy
In today's scenario, organizations look for individuals with specific qualifications and experience to manage them. What does the above statement imply?
Business Studies
Financial Markets
Easy
Which of the following is not a function of Stock Exchange?
Business Studies
Staffing
Medium
Which of the following is an Off the Job Training method?
Business Studies
Marketing
Easy
Though advertising is one of the most frequently used medium of promotion of goods and services, it attracts lot of criticism. Identify various criticisms of Advertising:
(A) Undermines Social Values
(B) Encourages Sale of Inferior Products
(C) Confuses the Buyers
(D) Flexible Tool
Choose the correct answer from the options given below:
Business Studies
Marketing
Easy
Marketing management generally is related to creation of demand. However, in certain situations, the manager has to restrict the demand. The job of Marketing Managers, in these situations would be to find ways to reduce the demand temporarily by reducing the expenditure on promotion or increasing the prices. This concept of demand being more than what the company can or want to handle is called ______
Business Studies
Nature & Significance
Medium
The production department at Karishma Ltd., a firm manufacturing readymade garments for men has an objective to increase production by 10% but the Sales department does not approve of the increase in production, till changes are brought about in the product to incorporate latest fashion. These kinds of conflicts bring to light which point of importance of the coordination that can help to accomplish the linking of activities of various departments:
Business Studies
Nature & Significance
Easy
"The aim of a manager is to reduce costs and increase productivity through better planning, organising, directing, staffing and controlling the activities of the organization". The statement highlights which point of importance of management?
Business Studies
Consumer Protection
Easy
Mrs. Mathur sent her servant to the Chemist for purchasing medicine which she found was expired. On approaching the chemist, he accepted that medicine has expired.
Which right has been exercised by Mrs. Mathur?
Business Studies
Planning
Easy
A standing plan is usually developed once but is modified from time to time to meet business needs as required.
Which of the following is a standing plan?
Business Studies
Staffing
Easy
Which of the following is not a test in the selection process?
Business Studies
Planning
Easy
"In an organisation, a well-defined plan is drawn up with specific goals to be achieved within a specific time frame. These plans then decide the future course of action and managers may not be in a position to change it. Following a pre-decided plan, when circumstances have changed, it may not turn out to be in the organisations interest".
The above statement reflects which limitation of planning?
Business Studies
Organising
Easy
"It refers to the number of subordinates that can be effectively managed by a superior. This determines the levels of management in the structure."
Identify the concept of organization structure discussed in the above lines.
Business Studies
Controlling
Medium
Mr Shantanu is a Chief Manager of a reputed company that manufactures garments. He called the Production Manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes. Identify the importance of Controlling highlighted in the above situation.
Business Studies
Principles of Management
Easy
The following points summarise the nature of principles of management:
(A) The principles of management are formed by experience and collective wisdom of managers as well as experimentation.
(B) The principles of management are intended to apply to all types of organisations.
(C) The principles of management are rigid prescriptions, which have to be followed absolutely.
(D) The principles of management are intended to establish relationship between cause and effect.
Choose the correct answer from the options given below:
Business Studies
Financial Markets
Medium
It has been made compulsory to settle all trades within 2 days of the trade, i.e. on a T+2 basis, since 2003. Prior to the reforms, the securities were traded and all positions in the stock market were settled on a _______ settlement cycle whether it was delivery of securities or payment of cash
Business Studies
Financial Markets
Medium
"Yuvaan Ltd.", a reputed industrial machines manufacturer, needs twenty crores as additional capital to expand the business. Mr. Karan Rastogi, the Chief Executive Officer (CEO) of the company wants to raise funds through equity. The Finance Manager, Mr. Lokesh Nayyar, suggested that the shares may be sold to investing public through intermediaries, as the same will be less expensive. Name the method through which the company decided to raise additional capital.
Business Studies
Staffing
Easy
Match List-I with List-II
| List-I (Steps in selection process) | List-II (Description of Steps) |
|---|---|
| (A) Reference Checks | (I) Elimination of unqualified or unfit job seekers based on the information supplied in the application forms. |
| (B) Contract of Employment | (II) Generally contains a date by which the appointee must report on duty. |
| (C) Preliminary Screening | (III) For verifying information and gaining additional information of an applicant. |
| (D) Job Offer | (IV) It includes job title, duties, responsibilities, rates of pay, allowances, hours of work, leave rules, sickness, etc. |
Choose the correct answer from the options given below:
Business Studies
Business Finance
Easy
A company is doing EBIT-EPS analysis as it is planning to use debt in its capital structure.
Arrange the following items in correct sequence for calculation of EPS
(A) Earnings Before Tax
(B) Earnings Before Interest and Taxes
(C) Earnings After Taxes
(D) Interest on Debt
Choose the correct answer from the options given below:
Business Studies
Principles of Management
Medium
"In Japanese companies, paternalistic style of management is in practice. If all workers go to strike they wear a black badge but work more than normal working hours to gain the sympathy of the management."
Identify the principle of Taylor highlighted in the above lines.
Business Studies
Business Finance
Medium
Business Studies
Business Finance
Medium
Business Studies
Business Finance
Easy
Business Studies
Business Finance
Easy
Business Studies
Business Finance
Easy
Business Studies
Directing
Medium
Business Studies
Directing
Medium
Business Studies
Directing
Easy
Business Studies
Directing
Easy
Business Studies
Directing
Easy
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