Q1:

Financial Markets

Medium

Arrange following activities/events of NSE in correct order of timeline

(A) Recognized as a stock exchange

(B) Started operations with trading on the wholesale debt market segment

(C) Started futures and options segment

(D) Launched capital market segment

Choose the correct answer from the options given below:

Answer options
Option 2
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 1

Q2:

Business Finance

Medium

Match List-I with List-II

List-I (Financial Decision)List-II (Factor affecting)
(A) Dividend decision(I) Shareholders' preference
(B) Working Capital Decision(II) Credit availed
(C) Fixed Capital Decision(III) Control considerations
(D) Financing Decision(IV) Financing alternatives

Choose the correct answer from the options given below:

Answer options
Option 3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 2

Q3:

Planning

Easy

"A standing plan is used for activities that occur regularly over a period of time". The following is not a standing plan as per the description:

Answer options
Option 1
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 3

Q4:

Controlling

Medium

"In a manufacturing organisation, an increase of 5 per cent in the labour cost may be more troublesome than a 15 per cent increase in postal charges". The associated concept is:

Answer options
Option 1
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 4

Q5:

Marketing

Easy

The societal marketing concept focuses on :

Answer options
Option 3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 5

Q6:

Marketing

Medium

Monil has adopted the model of personal selling for her cosmetic company. The reason behind such decision could be:

(A) Minimum Wastage of Efforts

(B) Lasting Relationship with Clients

(C) Product Standardisation

(D) Role in Introduction Stage

Choose the correct answer from the options given below:

Answer options
Option 1
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 6

Q7:

Business Finance

Medium

The order of liquidating current assets is:

(A) Prepaid Expenses

(B) Finished goods inventory

(C) Raw Material

(D) Cash at Bank

Choose the correct answer from the options given below:

Answer options
Option 4
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 7

Q8:

Marketing

Easy

The following sets upper limit of price which a buyer is prepared to pay:

Answer options
Option 2
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 8

Q9:

Organising

Easy

Anubha wants to start an edu-tech platform. She wants her business to have product specialisation, greater accountability, flexibility and better coordination. The kind of organisation structure which she would choose will be:

Answer options
Option 3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 9

Q10:

Business Finance

Easy

Management of fixed capital means:

Answer options

Q11:

Business Environment

Medium

The Technological Environment comprises of:

(A) Continuing innovations in biotechnology and food preservatives

(B) Scientific improvements and innovation

(C) Expansion of transportation and communication facilities

(D) Advances in computers and electronics

Choose the correct answer from the options given below:

Answer options

Q12:

Planning

Easy

Arrange the following steps in correct order of planning process

(A) Selecting an alternative

(B) Follow-up action

(C) Implementing the plan

(D) Developing premises

Choose the correct answer from the options given below:

Answer options

Q13:

Financial Markets

Medium

Which of the following is not an objective of SEBI

Answer options

Q15:

Business Finance

Medium

The factor affecting choice of Capital Structure is:

(A) Tax Rate

(B) Control

(C) Capital Structure of other Companies

(D) Operating Efficiency

Choose the correct answer from the options given below:

Answer options

Q16:

Staffing

Medium

Which of the following is correctly paired in terms of selection test with its objectives?

Answer options

Q17:

Staffing

Easy

In the staffing process, "Placement and Orientation" refers to:

Answer options

Q18:

Staffing

Easy

When an organisation suffers from inbreeding due to recruitment practices, it implies

Answer options

Q19:

Staffing

Easy

________ is referred to as both a line as well as a staff activity i.e., an essential function of the manager as well as an advisory role played by the HR department

Answer options

Q20:

Business Finance

Medium

Match List-I with List-II

List-IList-II
(A) Interest Coverage Ratio(I) Debt (D)/Equity(E) or D/D+E
(B) Financial Leverage(II) Current Assets - Current Liabilities
(C) Return on Investment(III) EBIT/Interest
(D) Net Working Capital(IV) (EBIT/Total Investment)*100

Choose the correct answer from the options given below:

Answer options

Q21:

Consumer Protection

Medium

Identify the Commission that has the jurisdiction to entertain complaints where the value of goods or services paid as consideration is three crores :

Answer options
Option 2,3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 21

Q22:

Business Finance

Medium

Financial leverage is associated with :

(A) Unstable return

(B) Proportion of debt

(C) High investment

(D) Proportion of equity

Choose the correct answer from the options given below:

Answer options

Q23:

Controlling

Easy

The relationship between planning and controlling is best described by:

Answer options

Q24:

Organising

Medium

Match List-I with List-II

List-I (Structure)List-II (Advantage/Disadvantage)
(A) Advantage of Functional Structure(I) It facilitates expansion and growth
(B) Disadvantage of Divisional Structure(II) It may lead to problems in coordination
(C) Disadvantage of Functional Structure(III) It may lead to increase in costs since there may be a duplication
(D) Advantage of Divisional Structure(IV) It leads to minimal duplication of effort

Choose the correct answer from the options given below:

Answer options

Q25:

Marketing

Easy

Arrange the following parties involved in the Three Level Channel of distribution in the correct sequence:

(A) Customer

(B) Retailer

(C) Wholesaler

(D) Agent

Choose the correct answer from the options given below:

Answer options

Q26:

Organising

Medium

"Delegation of authority merely means the granting of authority to subordinates to operate within prescribed limits". The definition is given by:

Answer options

Q28:

Consumer Protection

Easy

Anil bought goods from a shop which he found to be defective, he was encouraged to strongly protest against the unscrupulous, exploitative and unfair trade practices of the seller. The encouragement for this protest could have been given by:

Answer options

Q29:

Planning

Medium

A strategy is a comprehensive plan for accomplishing an organisation objectives. A comprehensive plan includes three dimensions. Identify the statement which is not a dimension of strategy:

Answer options

Q30:

Directing

Medium

Arrange the following as per the Maslow's Need Hierarchy Theory

(A) Basic Salary

(B) Job Title

(C) Goal Achievement

(D) Pension Plan

Choose the correct answer from the options given below:

Answer options

Q31:

Organising

Easy

Which of the following is not an importance of Decentralisation?

Answer options

Q32:

Marketing

Easy

A complete offer for a product or service, having given features like size, quality, taste, etc; at a certain price; available at a given outlet or location is referred to as:

Answer options

Q33:

Marketing

Easy

Which factor does not affect the pricing decision of a firm?

Answer options

Q34:

Organising

Medium

The correct statements related to authority are:

(A) Originates from formal position

(B) Flows downward from superior to subordinate

(C) Can't be delegated

(D) Right to command

Choose the correct answer from the options given below:

Answer options

Q35:

Consumer Protection

Easy

Which of the following is not a Consumer Right under the Consumer Protection Act 2019 ?

Answer options

Q36:

Marketing

Easy

Match List-I with List-II

List-I (Promotion mix)List-II (Description)
(A) Advertising(I) Oral presentation of message in the form of conversation with prospective customers
(B) Public relations(II) Protection of company's image
(C) Personal selling(III) Short term incentives to encourage buyers
(D) Sales Promotion(IV) Impersonal form of communication paid for by the sponsor

Choose the correct answer from the options given below:

Answer options

Q37:

Controlling

Easy

Kaizen is:

Answer options

Q38:

Financial Markets

Medium

Match List-I with List-II

List-I (Money Market Instruments)List-II (Associated keywords)
(A) Treasury Bill(I) An instrument used by the companies for bridge financing
(B) Commercial Paper(II) Zero coupon bond
(C) Call Money(III) Used for inter-bank transactions to maintain cash reserve ratio
(D) Certificate of Deposit(IV) Used during periods of tight liquidity

Choose the correct answer from the options given below:

Answer options

Q39:

Financial Markets

Easy

Which of the following was Asia's first Stock Exchange?

Answer options

Q40:

Staffing

Easy

The role of a Human Resource Department differs from that of a manager performing staffing primarily because:

Answer options

Q41:

Nature & Significance

Easy

Management at Tata Steel

Founded in 1868, by Jamsetji Nusserwanji ,Tata the Tata Group is a global business conglomerate operating in over 100 countries across 5 continents. His strong sense of values and spirit of innovation and entrepreneurship are a legacy that continues to guide Tata companies till date. He had four goals in life: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront in Mumbai on 3 December 1903 at the cost of 11 million (worth 11 billion in 2015 prices). At that time it was the only hotel in India to have electricity. He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory. His management skills were clearly evident when minute details were chalked in planning and building the entire city of Jamshedpur. The values and principles that have governed the business for a century are enshrined in the Tata Code of Conduct (TCOC). From an early foray into steel and automobiles, to staying abreast of the latest technologies, the Tata Group today has 29 publicly-listed Tata enterprises, which include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. The group has a combined market capitalisation of around $103.51bn (2016-17). Tata has a strong sense of social responsibility. They balance economic prosperity, environmental responsibility and social benefits for the community. In India, they are a partner in progress with Odisha, and believe in taking its stakeholders forward in its journey of growth. Tata Steel Thailand is one of the first 30 companies that joined UNICEF in Child Friendly Business in "The Children Sustainability Forum" to make a commitment in protecting children's rights. Tata Steel Europe's Community Partnership Programme- 'Future Generations', with sub-themes of education, environment, health and Well-being works across the UK, assisting job and wealth creation by supporting small and medium businesses with finance and business premises. They also play a constructive role in addressing climate change – both by reducing carbon footprint, and by creating high performance steels that lead to fuel-efficient vehicles and energy-efficient buildings. Their Environmental Management Systems meet the ISO 14001 standards at all of their main manufacturing sites. Shaped by a lineage of sound and straightforward business principles, the Tata Group is built on a foundation of trust and transparency. Building such huge enterprises, sustaining and running them profitably are possible only through effective and efficient management and co-ordination at all levels.

Tata has a strong sense of social responsibility. They balance ________________________ for the community

Answer options

Q42:

Principles of Management

Easy

Management at Tata Steel

Founded in 1868, by Jamsetji Nusserwanji ,Tata the Tata Group is a global business conglomerate operating in over 100 countries across 5 continents. His strong sense of values and spirit of innovation and entrepreneurship are a legacy that continues to guide Tata companies till date. He had four goals in life: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront in Mumbai on 3 December 1903 at the cost of 11 million (worth 11 billion in 2015 prices). At that time it was the only hotel in India to have electricity. He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory. His management skills were clearly evident when minute details were chalked in planning and building the entire city of Jamshedpur. The values and principles that have governed the business for a century are enshrined in the Tata Code of Conduct (TCOC). From an early foray into steel and automobiles, to staying abreast of the latest technologies, the Tata Group today has 29 publicly-listed Tata enterprises, which include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. The group has a combined market capitalisation of around $103.51bn (2016-17). Tata has a strong sense of social responsibility. They balance economic prosperity, environmental responsibility and social benefits for the community. In India, they are a partner in progress with Odisha, and believe in taking its stakeholders forward in its journey of growth. Tata Steel Thailand is one of the first 30 companies that joined UNICEF in Child Friendly Business in "The Children Sustainability Forum" to make a commitment in protecting children's rights. Tata Steel Europe's Community Partnership Programme- 'Future Generations', with sub-themes of education, environment, health and Well-being works across the UK, assisting job and wealth creation by supporting small and medium businesses with finance and business premises. They also play a constructive role in addressing climate change – both by reducing carbon footprint, and by creating high performance steels that lead to fuel-efficient vehicles and energy-efficient buildings. Their Environmental Management Systems meet the ISO 14001 standards at all of their main manufacturing sites. Shaped by a lineage of sound and straightforward business principles, the Tata Group is built on a foundation of trust and transparency. Building such huge enterprises, sustaining and running them profitably are possible only through effective and efficient management and co-ordination at all levels.

"He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory". The management principle highlighted in the statement is:

Answer options

Q43:

Nature & Significance

Medium

Management at Tata Steel

Founded in 1868, by Jamsetji Nusserwanji ,Tata the Tata Group is a global business conglomerate operating in over 100 countries across 5 continents. His strong sense of values and spirit of innovation and entrepreneurship are a legacy that continues to guide Tata companies till date. He had four goals in life: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront in Mumbai on 3 December 1903 at the cost of 11 million (worth 11 billion in 2015 prices). At that time it was the only hotel in India to have electricity. He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory. His management skills were clearly evident when minute details were chalked in planning and building the entire city of Jamshedpur. The values and principles that have governed the business for a century are enshrined in the Tata Code of Conduct (TCOC). From an early foray into steel and automobiles, to staying abreast of the latest technologies, the Tata Group today has 29 publicly-listed Tata enterprises, which include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. The group has a combined market capitalisation of around $103.51bn (2016-17). Tata has a strong sense of social responsibility. They balance economic prosperity, environmental responsibility and social benefits for the community. In India, they are a partner in progress with Odisha, and believe in taking its stakeholders forward in its journey of growth. Tata Steel Thailand is one of the first 30 companies that joined UNICEF in Child Friendly Business in "The Children Sustainability Forum" to make a commitment in protecting children's rights. Tata Steel Europe's Community Partnership Programme- 'Future Generations', with sub-themes of education, environment, health and Well-being works across the UK, assisting job and wealth creation by supporting small and medium businesses with finance and business premises. They also play a constructive role in addressing climate change – both by reducing carbon footprint, and by creating high performance steels that lead to fuel-efficient vehicles and energy-efficient buildings. Their Environmental Management Systems meet the ISO 14001 standards at all of their main manufacturing sites. Shaped by a lineage of sound and straightforward business principles, the Tata Group is built on a foundation of trust and transparency. Building such huge enterprises, sustaining and running them profitably are possible only through effective and efficient management and co-ordination at all levels.

The different objectives of management that can be referred from the above passage are:

Answer options

Q44:

Principles of Management

Hard

Management at Tata Steel

Founded in 1868, by Jamsetji Nusserwanji ,Tata the Tata Group is a global business conglomerate operating in over 100 countries across 5 continents. His strong sense of values and spirit of innovation and entrepreneurship are a legacy that continues to guide Tata companies till date. He had four goals in life: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront in Mumbai on 3 December 1903 at the cost of 11 million (worth 11 billion in 2015 prices). At that time it was the only hotel in India to have electricity. He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory. His management skills were clearly evident when minute details were chalked in planning and building the entire city of Jamshedpur. The values and principles that have governed the business for a century are enshrined in the Tata Code of Conduct (TCOC). From an early foray into steel and automobiles, to staying abreast of the latest technologies, the Tata Group today has 29 publicly-listed Tata enterprises, which include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. The group has a combined market capitalisation of around $103.51bn (2016-17). Tata has a strong sense of social responsibility. They balance economic prosperity, environmental responsibility and social benefits for the community. In India, they are a partner in progress with Odisha, and believe in taking its stakeholders forward in its journey of growth. Tata Steel Thailand is one of the first 30 companies that joined UNICEF in Child Friendly Business in "The Children Sustainability Forum" to make a commitment in protecting children's rights. Tata Steel Europe's Community Partnership Programme- 'Future Generations', with sub-themes of education, environment, health and Well-being works across the UK, assisting job and wealth creation by supporting small and medium businesses with finance and business premises. They also play a constructive role in addressing climate change – both by reducing carbon footprint, and by creating high performance steels that lead to fuel-efficient vehicles and energy-efficient buildings. Their Environmental Management Systems meet the ISO 14001 standards at all of their main manufacturing sites. Shaped by a lineage of sound and straightforward business principles, the Tata Group is built on a foundation of trust and transparency. Building such huge enterprises, sustaining and running them profitably are possible only through effective and efficient management and co-ordination at all levels.

Which of the following principles of management are not discussed here in passage:

Answer options

Q45:

Nature & Significance

Easy

Management at Tata Steel

Founded in 1868, by Jamsetji Nusserwanji ,Tata the Tata Group is a global business conglomerate operating in over 100 countries across 5 continents. His strong sense of values and spirit of innovation and entrepreneurship are a legacy that continues to guide Tata companies till date. He had four goals in life: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront in Mumbai on 3 December 1903 at the cost of 11 million (worth 11 billion in 2015 prices). At that time it was the only hotel in India to have electricity. He believed that satisfied workers create satisfied workforce and in lieu to this principle he paid all his workers gratuity, provident fund well before it was made mandatory. His management skills were clearly evident when minute details were chalked in planning and building the entire city of Jamshedpur. The values and principles that have governed the business for a century are enshrined in the Tata Code of Conduct (TCOC). From an early foray into steel and automobiles, to staying abreast of the latest technologies, the Tata Group today has 29 publicly-listed Tata enterprises, which include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. The group has a combined market capitalisation of around $103.51bn (2016-17). Tata has a strong sense of social responsibility. They balance economic prosperity, environmental responsibility and social benefits for the community. In India, they are a partner in progress with Odisha, and believe in taking its stakeholders forward in its journey of growth. Tata Steel Thailand is one of the first 30 companies that joined UNICEF in Child Friendly Business in "The Children Sustainability Forum" to make a commitment in protecting children's rights. Tata Steel Europe's Community Partnership Programme- 'Future Generations', with sub-themes of education, environment, health and Well-being works across the UK, assisting job and wealth creation by supporting small and medium businesses with finance and business premises. They also play a constructive role in addressing climate change – both by reducing carbon footprint, and by creating high performance steels that lead to fuel-efficient vehicles and energy-efficient buildings. Their Environmental Management Systems meet the ISO 14001 standards at all of their main manufacturing sites. Shaped by a lineage of sound and straightforward business principles, the Tata Group is built on a foundation of trust and transparency. Building such huge enterprises, sustaining and running them profitably are possible only through effective and efficient management and co-ordination at all levels.

Which of the following is not a basic characteristic of management

Answer options

Q46:

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

What position did Rashmi Joshi hold in Fine Productions?

Answer options

Q47:

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Why did the top management decide to hire a marketing manager from outside the company?

Answer options

Q48:

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

How did Rashmi react after being rejected for promotion?

Answer options

Q49:

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Rashmi's colleagues and supervisors recognised her as someone who:

Answer options

Q50:

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Rashmi's behaviour after not getting the promotion illustrates a lack of which management concept?

Answer options

CUET Business Studies 2026 12 May Shift 1 Past Year Question Paper

Every question from the CUET Business Studies 2026 12 May Shift 1 paper is here in full, with the correct answer and a step by step solution for each one. It is completely free, there is no login and no paywall, and you can read the whole paper online or download it to revise offline.

You can also attempt it instead of only reading it. Take the paper as a full length mock under exam conditions, or filter it by topic and attempt just that topic as a topic test. Both are free, and you get a breakdown of your accuracy, your timing and your weak areas once you submit.

CUET Business Studies past year questions (PYQs) are the closest thing to the real exam, so working through them is the quickest way to learn the paper pattern, the marking scheme and the level of difficulty to expect on the day.