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"The consumer has a right to get relief against unfair trade practices, restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations". Which consumer right has been exhibited in this statement?

Solution

✅ Correct Option: 3

Option 1 -> Right to consumer education refers to the right to acquire knowledge and skills to become an informed consumer, not about seeking relief for grievances.

Option 2 -> Right to safety protects consumers against products/services that are hazardous to life and property, focusing on preventing harm rather than seeking remedy.

Option 3 -> Right to seek redressal enables consumers to get compensation or relief against unfair trade practices, restrictive trade practices, or when products/services fail to meet expectations.

Option 4 -> Right to information ensures consumers receive accurate details about quality, quantity, price, and standards of products/services before purchase, not about getting relief afterward.


Hence, Option 3: Right to seek redressal -> The statement explicitly mentions the consumer's right to get "relief" against unfair/restrictive trade practices and exploitation when products or services fall short of expectations. This directly describes the right to seek redressal, which provides consumers with mechanisms to file complaints and obtain compensation or remedy for their grievances through consumer forums and courts. -> correct

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