Skip to main contentSkip to solution

"Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions". The phenomenon of standardisation was specified by:

Solution

✅ Correct Option: 3

Option 1 -> Koontz is known for his contributions to management theory and the management process approach, not specifically for standardisation.

Option 2 -> Maslow developed the hierarchy of needs theory related to motivation, which is unrelated to standardisation of business processes.

Option 3 -> F.W. Taylor, the father of Scientific Management, emphasized standardisation of tools, methods, materials, working conditions, and processes as a core principle of his theory.

Option 4 -> Henry Fayol is known for the 14 principles of management and administrative management theory, but not specifically for the concept of standardisation.


Hence, Option 3: F.W. Taylor -> F.W. Taylor pioneered the concept of standardisation as a fundamental element of Scientific Management, advocating for standardised methods, tools, materials, time, and working conditions to achieve maximum efficiency and productivity -> correct

Keyboard Shortcuts

  • Left arrow: Previous question
  • Right arrow: Next question
  • S key: Jump to solution
  • Q key: Jump to question