If the workload of a manager is more than his capacity, which of the following can he use to offload the work?
If the workload of a manager is more than his capacity, which of the following can he use to offload the work?
Solution
Option 1 -> Delegation of Authority involves assigning tasks and responsibilities to subordinates along with the necessary authority to complete them, directly reducing the manager's workload.
Option 2 -> Span of management refers to the number of subordinates reporting to a manager; it's a structural concept that doesn't actively help offload existing excess work.
Option 3 -> Direct communication is a communication approach that bypasses intermediaries; it doesn't address workload redistribution or capacity issues.
Option 4 -> Close supervision means monitoring subordinates intensively, which actually increases the manager's workload rather than reducing it.
Hence, Option 1: Delegation of Authority -> When a manager's workload exceeds capacity, delegation allows them to transfer tasks and decision-making authority to capable subordinates, effectively distributing the work and reducing their burden while developing team members' skills -> correct
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