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Which of the following cannot file a complaint under the consumer protection act 2019?

Solution

✅ Correct Option: 2

Option 1 -> An ignorant consumer is still a consumer who has purchased goods/services for consideration and has the right to file a complaint under the Act.

Option 2 -> A person who obtains goods without any consideration (free/gift) does not qualify as a "consumer" under the Act, as the definition requires purchase for consideration (payment).

Option 3 -> Legal heirs or representatives of a deceased consumer are expressly allowed to file complaints on behalf of the deceased under the Act.

Option 4 -> Central Government is empowered to file complaints in the interest of consumers as per the provisions of the Consumer Protection Act 2019.


Hence, Option 2 -> Under the Consumer Protection Act 2019, a "consumer" is defined as a person who buys goods or avails services for "consideration" (payment). A person who obtains goods without any consideration (free of cost, as a gift, etc.) does not fall within the definition of a consumer and therefore cannot file a complaint under the Act -> correct

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