Arrange the following steps of controlling process in a correct sequence. (A) Correcting the situation in accordance with the decision. (B) Projecting the future and determining the goals and standards of performance. (C) Measuring and comparing the work in terms of control standards. (D) Promptly investigating the causes of the deviation. Choose the correct answer from the options given below:
Solution
✅ Correct Option: 1
Option 1 -> Follows the logical sequence: Set standards (B), Measure performance (C), Investigate deviations (D), Take corrective action (A). Option 2 -> Incorrect sequence as it starts with corrective action (A) before establishing standards or measuring performance. Option 3 -> Illogical flow as it attempts correction (A) before measuring performance (C) and investigating causes (D). Option 4 -> Cannot measure and compare (C) before establishing standards and goals (B). Hence, Option 1: (B), (C), (D), (A) -> The controlling process follows a systematic sequence: First, establish standards and goals (B); Second, measure actual performance against standards (C); Third, investigate reasons for any deviations (D); Finally, implement corrective actions (A). This represents the classic control cycle used in management. -> correct
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