Business Studies

Consumer Protection

Easy

Which of the following is not a point of the role of consumer organisations and NGOs?

Discouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers.

Filing complaints in appropriate consumer courts on behalf of the consumers.

Providing legal assistance to consumers by way of providing aid, legal advice etc. in seeking legal remedy.

Educating the general public about consumer rights by organising training programmes, seminars and workshops.

✅ Correct Option: 1

Consumer organisations and NGOs encourage, not discourage, consumers to protest and act against unfair trade practices. Filing complaints on behalf of consumers, providing legal assistance, and educating the public are all genuine roles they perform. Hence option 1 is not a role.

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Which of the following right was exercised by Sushma at the first instance?

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Under Consumer Protection Act 2019, which is the appropriate authority from where Sushma could seek redressal?

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Which of the following is not a Right of a Consumer?

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It is mandatory for the manufactuures to provide information such as ingredients, date of manufacture, price, directions for use, price etc. The consumer right highlighted here is-

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In India, several consumer organisations and Non-Governmental Organisations (NGOs) have been set up for the protection and promotion of consumers' interests. They perform several functions for the protection and promotion of the interests of consumers. Identify the correct function.

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Which of the following relief is NOT available to Manoj?

Which of the following is not a point of the role of consumer organisations and NGOs?

Solution

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