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There is one head 'A' who has two lines of authority under her/ him. One line consists of B-C-D-E-F. Another line of authority under 'A' is L-M-N-O-P. If 'E' has to communicate with 'O' who is at the same level of authority then she/he has to traverse the route E-D-C-B-A-L-M-N-O. This is due to the principle of _______.

Solution

✅ Correct Option: 2

Fayol's principle of Scalar Chain states that communication should flow along the formal chain of authority from the highest to the lowest level. This is exactly the double-ladder illustration Fayol used, where E must route the message through A to reach O, unless a Gang Plank is created for direct contact. Hence Scalar Chain.

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