Business Studies

Consumer Protection

Medium

If the redressal agencies are satisfied about defect in goods or deficiency in services or any unfair trade practice or claim for compensation for product liability action, it can not issue an order:

To replace the defective product with a new one.

To carry out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands

To withdraw the hazardous goods from sale.

To compensate for any loss or injury suffered by consumer under product liability action.

✅ Correct Option: 2

Consumer redressal agencies can order replacement of defective goods, withdrawal of hazardous goods from sale, refund of price, and compensation for loss or injury including under product liability action. Carrying out comparative testing of competing brands in accredited laboratories is a function performed by consumer organisations and NGOs, not an order of redressal agencies. Hence option 2.

2025: 15 May Shift 2

Which Consumer Right gives freedom to consumers to access a variety of products at competitive prices?

2026: 21 May Shift 1

"Form consumer societies which would play an active part in educating consumers and safeguarding their interests" is a :

2022: 17 Aug Shift 1

Identify the product with which ISI mark is associated :

2026: 21 May Shift 1

Match List-I with List-II

List-I (Consumer Rights)	List-II (Explanation)
(A) Right to seek redressal	(I) Right to file a complaint in case of dissatisfaction with a good or service.
(B) Right to be heard	(II) Right to get relief in case the product or service falls short of his expectations.
(C) Right to be informed	(III) Right to get complete details about the product
(D) Right to consumer education	(IV) Right to acquire knowledge throughout life.

Choose the correct answer from the options given below:

2026: 11 May Shift 1

_____________ is not a relief available to a consumer.

2026: 12 May Shift 1

Identify the Commission that has the jurisdiction to entertain complaints where the value of goods or services paid as consideration is three crores :

If the redressal agencies are satisfied about defect in goods or deficiency in services or any unfair trade practice or claim for compensation for product liability action, it can not issue an order:

Solution

Related questions:

Keyboard Shortcuts

CUET Business Studies Past Year Questions (Topic-Wise)