_______ are specific statements that inform what is to be done. They do not allow for any flexibility or discretion.
_______ are specific statements that inform what is to be done. They do not allow for any flexibility or discretion.
Solution
✅ Correct Option: 2
Rules are single-use or standing plans that spell out exactly what is to be done and what is not. They are rigid and leave no scope for flexibility or discretion, unlike policies which are general guidelines allowing managerial judgment. Hence the answer is Rules.
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