Business Studies

Consumer Protection

Medium

Due to the carelessness of surgeon, Harish passed away within a week’s time after his spine surgery. Who cannot file a case in this case?

The Consumer

Any Registered Consumer Association

A legal heir of the deceased consumer

Legal Representative of deceased

✅ Correct Option: 1

Option 1 -> The consumer (Harish) has passed away, so he himself cannot file a case as a deceased person has no legal capacity to initiate proceedings.

Option 2 -> Any registered consumer association has the legal standing to file complaints on behalf of consumers, including in cases where the consumer is deceased.

Option 3 -> A legal heir of the deceased consumer has the right to file a complaint under consumer protection laws to seek redressal for the deceased's grievances.

Option 4 -> Legal representative of the deceased has the authority to file a case on behalf of the deceased consumer for seeking compensation and justice.

Hence, Option 1: The Consumer -> Since Harish has passed away, he cannot personally file the case as a deceased person lacks the legal capacity to initiate any proceedings. However, his legal heirs, legal representatives, or registered consumer associations can file the complaint on his behalf -> correct

2023: 22 June Shift 1

If any party is not satisfied by the order of District Commission, then appeal against such order can be made to state commission within a period of _______ days from the date of order.

2025: 31 May Shift 1

Under the Consumer Protection Act 2019, which of the following is not included in the rights of the consumers?

2025: 3 June Shift 2

Which of the following responsibilities a consumer should keep in mind while purchasing, using and consuming goods and services?

2026: 11 May Shift 2

Where District or State or National Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, issues an order for :

A. To remove a defect in goods or deficiency in service

B. To pay punitive damages in appropriate circumstances.

C. To offer hazardous goods for sale

D. To withdraw hazardous goods from sale.

Choose the correct answer from the options given below:

2022: 16 July Shift 2

Identify from the following, who Cannot file a complaint under Consumer Protection Act.

2026: 23 May Shift 2

Identify the consumer right from this statement.

"The consumer has a right to acquire knowledge and to be a well informed consumer throughout life"

Due to the carelessness of surgeon, Harish passed away within a week’s time after his spine surgery. Who cannot file a case in this case?

Solution

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