Which of the following is NOT true regarding role of NGOs (Non Government Organizations) in consumer protection ?

Identify from the following, who Cannot file a complaint under Consumer Protection Act.

A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services. Which of the following is true about consumer responsibilities.

(A) Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely.

(B) File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed. Do not fail to take an action even when the amount involved is small.

(C) Respect the environment. Avoid waste, littering and contributing to pollution.

(D) Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interest.

Choose the correct answer from the options given below:

Sahil purchased an LCD TV worth Rs. 1.5 lakh and found that the panel of the TV was broken. The shopkeeper refused to entertain the issue. Where would Sahil complain about this?

What did the Consumer Court order the company to do?

What violation was the store found guilty of?

Many Business Organisations have set up their own consumer services and grievance cells so that the consumer can file a complaint in case of dissatisfaction with a good or service. Name the Consumer Right on which the Business Organisations are focussing :