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The steps of Controlling Process are:

(A) Standards are set in quantitative as well as qualitative terms.

(B) Performance is measured in an objective and reliable manner.

(C) Use critical point control or management by exception techniques.

(D) Correct the deviation if it is beyond the acceptable limit.

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 2

The controlling process follows: (A) setting standards in quantitative and qualitative terms, (B) measuring actual performance objectively and reliably, (C) comparing performance with standards using critical point control or management by exception, and (D) taking corrective action if deviations exceed acceptable limits. Order: (A), (B), (C), (D).

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