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Which of the following is NOT the right of consumers as per the Consumer Protection Act 2019?

Solution

✅ Correct Option: 4

Option 1 -> Right to be heard is a recognized consumer right that allows consumers to voice their complaints and concerns in consumer forums.

Option 2 -> Right to seek redressal is a fundamental consumer right that enables consumers to seek compensation and remedies against unfair trade practices.

Option 3 -> Right to consumer education is an established right that ensures consumers are educated about their rights and responsibilities.

Option 4 -> Right to discount is not a statutory right under the Consumer Protection Act 2019 as discounts are commercial decisions of sellers, not legal entitlements.


Hence, Option 4: Right to discount -> The Consumer Protection Act 2019 recognizes six consumer rights: right to safety, right to be informed, right to choose, right to be heard, right to seek redressal, and right to consumer education. The right to discount is not included as it is a business decision, not a legal consumer right -> correct

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