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In the absence of an established theory of factory organisation, factory owners or managers relied on personal judgement in attending to the problems they confronted in the course of managing their work. This is referred to as _________

Solution

✅ Correct Option: 3

Taylor observed that in the absence of an established theory of factory organisation, managers relied on personal judgement and hit-and-trial to handle problems. This is called the rule of thumb, which Taylor sought to replace with science through his principle of Science, Not Rule of Thumb. Hence option 3.

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