Match the LIST-I with LIST-II

LIST-I (Types of Communication barrier)	LIST-II (Explanation)
A. Psychological barriers	I. Related to the state of mind of both sender and receiver of communication.
B. Personal barriers	II. The personal factors of both sender and receiver may exert influence on effective communication
C. Semantic barrier	III. The factors related to organisation structure, authority relationships, rules and regulations
D. Organisational barriers	IV. Problems and obstructions in the process of encoding and decoding of message into words or impressions.

Choose the correct answer from the options given below:

How did Rashmi react after being rejected for promotion?

Which of the following are the guiding principles of directing?

(A) Managerial communication

(B) Unity of Command

(C) Use of informal organisation

(D) Follow through

Choose the correct answer from the options given below:

"Adarsh ensured that proper motivational and leadership techniques should be used while directing the people based on subordinate needs, capabilities, attitudes and other situational variables". Which of the following guiding principles of directing has been highlighted in the aforesaid statement?

What will be the correct order for the process by which a person can share a message with the receiver?

(A) The source of communication who conveys his/her thoughts.

(B) Encoding of message.

(C) The channel through which the messages are transmitted to the receiver.

(D) Ideas, feelings and suggestions to be communicated.

Choose the correct answer from the options given below:

Which need of Maslow's Need hierarchy is most likely unmet if employees feel that the company has a plan to reduce the workforce?

Rashmi's behaviour after not getting the promotion illustrates a lack of which management concept?