The process of controlling involves the following steps:
(A) Measurement of actual performance
(B) Setting performance standards
(C) Analysis of deviations and taking corrective action
(D) Comparison of actual performance with standards
Choose the correct answer from the options given below:
The process of controlling involves the following steps:
(A) Measurement of actual performance
(B) Setting performance standards
(C) Analysis of deviations and taking corrective action
(D) Comparison of actual performance with standards
Choose the correct answer from the options given below:
Solution
Option 1 -> This sequence starts with measurement before setting standards, which is illogical as you cannot measure against undefined benchmarks.
Option 2 -> This sequence suggests measuring first, then taking corrective action, then setting standards - completely out of logical order.
Option 3 -> This follows the logical controlling process: first establish standards, then measure performance, compare results, and finally analyze deviations and take corrective action.
Option 4 -> This sequence begins with corrective action before any standards are set or measurements taken, which is not feasible.
Hence, Option 3: (B), (A), (D), (C) -> The controlling process follows a systematic sequence: (B) Setting performance standards comes first to establish benchmarks, followed by (A) Measurement of actual performance to collect data, then (D) Comparison of actual performance with standards to identify gaps, and finally (C) Analysis of deviations and taking corrective action to address any discrepancies -> correct
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2025: 21 May Shift 1