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Match List–I with List–II

List–I (Barriers)List–II (Aspect of Barriers)
(A) Semantic barriers(I) Problems and obstructions in the process of encoding and decoding a message into words or impressions.
(B) Organisational barriers(II) The state of mind of both sender and receiver of communication.
(C) Psychological barriers(III) Rigid rules and cumbersome procedures.
(D) Personal barriers(IV) Unwillingness to communicate.

Choose the correct answer from the options given below:

Solution

✅ Correct Option: 2

Option 1 -> Matches organizational barriers with state of mind (incorrect - organizational barriers relate to structural/procedural issues, not mental states).

Option 2 -> Correctly matches: Semantic with encoding/decoding issues, Organizational with rigid rules/procedures, Psychological with state of mind, and Personal with unwillingness to communicate.

Option 3 -> Incorrectly pairs psychological barriers with unwillingness to communicate and personal barriers with rigid rules (reversed relationship).

Option 4 -> Completely mismatches all barriers - puts semantic barriers with rigid rules which is fundamentally incorrect.


Hence, Option 2: (A) - (I), (B) - (III), (C) - (II), (D) - (IV) -> Semantic barriers involve problems in encoding/decoding words and meanings; Organizational barriers stem from rigid structural rules and procedures; Psychological barriers relate to the mental state of communicators; Personal barriers include individual unwillingness to communicate -> correct

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