Business Studies

Consumer Protection

Medium

Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. Which among the following is not a function of NGOs?

To remove the defect in goods or deficiency in service.

Carrying out comparative testing of consumer products in accredited laboratories.

Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative practices of sellers.

Providing legal assistance to consumers by way of providing aid, legal advice etc

✅ Correct Option: 1

NGOs educate consumers, publish journals, test products in accredited laboratories, provide legal assistance, file complaints and encourage protest against exploitative practices. Ordering removal of a defect in goods or deficiency in service is a relief granted by consumer redressal commissions (courts), not a function of NGOs. Hence option 1.

2025: 2 June Shift 2

Which of the following is NOT a Consumer right under Consumer Protection Act 2019?

2025: 3 June Shift 1

How many consumer rights are there in the Consumer Protection Act, 2019?

2025: 13 May Shift 1

The importance of consumer protection from the business point of view includes:

(A) Social responsibility

(B) Government intervention

(D) Long term interest of business

Choose the correct answer from the options given below:

2025: 15 May Shift 2

Due to the carelessness of surgeon, Harish passed away within a week’s time after his spine surgery. Who cannot file a case in this case?

2025: 21 May Shift 1

What violation was the store found guilty of?

2025: 2 June Shift 2

Which of the following is not the function of consumer organizations and NGOs for the protection and promotion of the interests of consumers?

Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. Which among the following is not a function of NGOs?

Solution

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